I see; while this is by no means a complete solution, it may help. I'm assuming 
Cisco based soft phones (CIPC, CSF, BOT, TAB ... etc).

You may try Trusted Relay Points (set in the device level configuration). This 
does rely and depend on your media resource architecture and design; i.e. 
you'll need to have media resources that support TRP available.

Using TRP on the device config for a soft phone will cause CUCM to dynamically 
insert an MTP in the call flow which will allow for adherence to QOS trust 
policies and offer a predetermined network path for call flows in an otherwise 
untrusted network (presumably, the data network).

-Ryan



Sent from my iPhone
On Jan 3, 2017, at 9:30 PM, Ben Amick 
<bam...@humanarc.com<mailto:bam...@humanarc.com>> wrote:

Only for softphones. Currently most of our servers live on the same LAN as end 
users, so yeah. Hardphones have their own VLAN so its not as bad. In the future 
it won’t be that way but for the time being it is.

Ben Amick
Telecom Analyst

From: Ryan Huff [mailto:ryanh...@outlook.com]
Sent: Tuesday, January 03, 2017 9:18 PM
To: Ben Amick <bam...@humanarc.com<mailto:bam...@humanarc.com>>
Cc: NateCCIE <natec...@gmail.com<mailto:natec...@gmail.com>>; Cisco VoIP Group 
<cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Jabber/CIPC and QoS

Ben,

By flat network; I am to assume that there is no layer 2 partition between 
rtp/signaling and general data traffic?

On Jan 3, 2017, at 9:15 PM, Ben Amick 
<bam...@humanarc.com<mailto:bam...@humanarc.com>> wrote:
Yeah, I have the luck of having MPLS right now, and I don’t see us going iWAN 
for a while for various reasons. QoS on the WAN right now even isn’t my issue, 
it’s QoS on the LAN. Right now we have a relatively flat network, and certain 
segments of our troupe *cough*developers*cough* seems to have made our internal 
traffic ugly, to the point that I may have to do an analysis of it, as we’re 
having just random periods here and there where calls just have horrible 
quality, of the type you normally see fixed by QoS

Ben Amick
Telecom Analyst

From: Ryan Huff [mailto:ryanh...@outlook.com]
Sent: Tuesday, January 03, 2017 8:40 PM
To: NateCCIE <natec...@gmail.com<mailto:natec...@gmail.com>>
Cc: Ben Amick <bam...@humanarc.com<mailto:bam...@humanarc.com>>; Cisco VoIP 
Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Jabber/CIPC and QoS

It's a shame really ... MPLS is far superior IMO, for many reasons. Call it 
iWAN, DMVPN, AutoVPN .... whatever, it is still as Nate says, public Internet.

Try getting a 30 or 60 minute SLA with escalation after 15 minutes from a 
public Comcast or Time Warner/Charter package.

On Jan 3, 2017, at 7:53 PM, NateCCIE 
<natec...@gmail.com<mailto:natec...@gmail.com>> wrote:
Or take the most approach of do nothing.

My personal favorite is to use codecs where QoS matters less, like iLBC, OPUS, 
etc.

So many business are getting rid of the QoS capable WAN and just doing VPNs, 
even if they have fancy names that make it sound better than public internet.

Sent from my iPhone

On Jan 3, 2017, at 2:25 PM, Ben Amick 
<bam...@humanarc.com<mailto:bam...@humanarc.com>> wrote:
So, I know this is an age old question that’s debated, but I’ve been wondering 
if anyone here has a perspective here in regards to QoS for softphones. 
Obviously, with hardphones, you usually partition a separate VLAN with 
AutoQoS/DSCP tags, but that isn’t applicable with softphones.

I’ve heard of three different options in the past, neither of which seem to be 
very simple to deploy, but all seem to be Jabber-centric.

1.      Configuring windows to perform DSCP tagging, and do DSCP QoS on the 
switches they are connected to, as well as trusting the device. Problems: 
Requires users to be local admins, openings for abuse and network impact due to 
blind PC trust.

2.      Configuring your switches with an access list that recognizes the ports 
Jabber does outbound to attach DSCP tags to them. Problems: Other programs 
could theoretically use those ports

3.      Installing Medianet services on all jabber clients; Configure all 
switches for medianet tagging. Problem: (I think?) Requires newer switches to 
use, maybe needs an additional server (I vaguely remember possibly needing 
prime collab?)?

Maybe I’m missing some things, but what approach have you guys taken for 
softphone/Jabber QoS? And on top of that, what options are there for CIPC (I 
know there’s the auto qos trust cisco-softphone for cisco switches, but I don’t 
believe there’s a solution other than #1 for non-cisco switches)?

Ben Amick
Telecom Analyst


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