So, I've discovered we have a very lax SIP provider who passes through all our
ID signaling from our CUCM to the WAN without any modification - which while
great for our external CID# mask, means that our internal caller ID names (Such
as "HR Conference Room" and "John Smith") are being published out as our Caller
ID names to any residential or other commercial callers (or anyone who has a
cell phone with a caller ID app? Haven't tested that as I don't have access to
one). I can change this myself, but it would require me to get rid of all our
labeling and have everyone have generic internal CID, which is not preferable.
I've about to be on the verge of telling our SIP provider to change this to
force to our company name across the board, but I was wondering if there was
any way I could elect to enforce this on our CID myself, either on UCM or on
our CUBE routers for all outbound calls. Globally would be fine, but optionally
would be great if I could opt-out certain people that do our marketing and
sales.
Ben Amick
Telecom Analyst
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