I had a few outstanding, but rather simple issues, with our BE7K deployment, so I thought I'd try my luck with TAC. These were specifically vmWare issues, so I was pessimistically optimistic (or optimistically pessimistic) about the whole thing.
Turns out, my expectations of entitlement issues were spot on. Anyone have any tricks to speed things along? I provide the serial number which should have the original vmware hypervisor support attached. But they just don't seem to acknowledge that. They're looking for data centre SKUs. I wish there was html support in the case open tool, I'd write it in big fonts. --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519-824-4120 Ext 56354 [email protected] www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1
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