We use SCCP SecureVPN phones now for remote access for SOHO users. We would 
like to use newer SIP phones, but so far, I haven’t seen a solution for the 
88xx phones. We also need multiple lines, shared lines, hunt groups, etc… As 
far as I know ExpressWay is only for Jabber clients, does anyone know of a 
solution for Cisco 88xx phones secure remote access?

----
Matthew Huff             | 1 Manhattanville Rd
Director of Operations   | Purchase, NY 10577
OTA Management LLC       | Phone: 914-460-4039
aim: matthewbhuff        | Fax:   914-694-5669

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ben 
Amick
Sent: Tuesday, February 28, 2017 12:54 PM
To: Charles Goldsmith <wo...@justfamily.org>; Heim, Dennis <dennis.h...@wwt.com>
Cc: Cisco VOIP <cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Curiosity: New IP Communicator

I’ll raise my hand as one of those contact centers. Right now it’s because of 
the two reasons I mentioned in a parallel chain: a need for multiple lines and 
the BIB for QM recording. The former is on the roadmap for jabber (with no 
ETA), but the latter as far as I’m aware still isn’t a part of Jabber.

Ben Amick
Telecom Analyst

From: Charles Goldsmith [mailto:wo...@justfamily.org]
Sent: Tuesday, February 28, 2017 12:49 PM
To: Heim, Dennis <dennis.h...@wwt.com<mailto:dennis.h...@wwt.com>>
Cc: Ben Amick <bam...@humanarc.com<mailto:bam...@humanarc.com>>; Cisco VOIP 
<cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Curiosity: New IP Communicator

There have been a few updates to CIPC in the last couple of years, but I 
haven't read the release notes as to what, so someone has been spending a bit 
of time on the code.

I've seen a lot of contact centers use CIPC, I don't see it going away soon.

On Tue, Feb 28, 2017 at 11:21 AM, Heim, Dennis 
<dennis.h...@wwt.com<mailto:dennis.h...@wwt.com>> wrote:
My understanding is that the answer is “No,” to updated IP communicator.  I am 
also not sure of the true commitment to multi-line Jabber support. I have yet 
to see any dates around multi-line Jabber at this point, which my experience 
with Cisco say’s don’t count on it or expect it.

Dennis Heim | Emerging Technology Architect (Collaboration)
World Wide Technology, Inc. | +1 314-212-1814<tel:(314)%20212-1814>
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From: cisco-voip 
[mailto:cisco-voip-boun...@puck.nether.net<mailto:cisco-voip-boun...@puck.nether.net>]
 On Behalf Of Ben Amick
Sent: Tuesday, February 28, 2017 11:45 AM
To: Cisco VOIP <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] Curiosity: New IP Communicator

I’m assuming no on this question, based on the fact that I haven’t heard even 
an inkling, and I know they’re working on multi-line support for Jabber, but I 
was wondering: Has anyone heard anything about them possibly coming up with a 
new IP communicator that is based on the 8800 series code? I think that’d be 
great, and even better if they made it based on 8845 code, so it could use 
video as well, short of getting everyone to use jabber.

Ben Amick
Telecom Analyst


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