Did you also turn off High Availability to the Presence Redundancy Group in
CUCM?

On Sat, Mar 11, 2017 at 2:05 AM, Reto Gassmann <[email protected]> wrote:

> Thanks Ryan for that.
> So I have to disable the services? I only stopped them. I will give it at
> try
>
> Ryan Huff <[email protected]> schrieb am Sa. 11. März 2017 um 01:15:
>
>> If it's still greyed out then one or more of the nodes is still reporting
>> that one of those services is enabled.
>>
>> In certain older versions I've seen this happen even when the services
>> were all disabled but because they were not disabled in the same order
>> shown in the guide.
>>
>> Sent from my iPhone
>>
>> > On Mar 10, 2017, at 5:36 PM, Reto Gassmann <[email protected]> wrote:
>> >
>> > Hello Group
>> >
>> > We run cups 10.5.2.21900-4 and I try to change the IM address scheme to
>> the EMail address or Directory URI.
>> >
>> > So I stopped the necessary five services and went to Advanced Presence
>> Settings. However there is no way that I can change the settings. They are
>> allways greyed out.
>> >
>> > Has anyone an idea what I have to do that I can change the settings on
>> this page?
>> >
>> > Thanks for help
>> > Regards Reto
>> > _______________________________________________
>> > cisco-voip mailing list
>> > [email protected]
>> > https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>
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