Yeah, the column headers for the CSVs change often between versions; required 
fields added, fields removed or renamed ... etc.

My suggestion is to generate a "sample" export of the data set you're trying to 
import, using the 10.5.2 BAT. Then, copy/paste the relevant columns from your 
CSV that you want to import, into the "sample" sheet you exported (removing the 
sample data set rows of course).

If you're trying a "Specific Details" insert type, you'll generally want to 
create a customized template for that data type to insert against first, then 
select it during the import.

Thanks,

Ryan

On Apr 12, 2017, at 9:36 PM, Ruben Trujillo via cisco-voip 
<cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>> wrote:

Hello,

I'm attempting to do a BAT phone insert (CUCM 10.5.2)but I'm running into an 
issue where I get an error "(blank) is not a supported field".  Since the log 
isn't telling me what the issue is I'm having a hard time finding what it's 
complaining about.  Has anyone else run into this?  I've tried this with an 
"all details" as well as "specific details" when attempting to insert phones 
via BAT.  My feeling is that something changed between this version and the 
previous version of CM but I'm not having any luck finding what it is.  Also, I 
have done this successfully before but it’s been a few years and I believe we 
were on CUCM 9.x at the time.

Thanks,
Ruben Trujillo
IT Telecom

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