Just adding my experience to this…

I agree and can attest to the stratum-1 server caveat below. After some time, 
the NTP client can get blocked and force you (the general “you”) to update your 
entries in the near future. Of course multiple NTP entries can be configured 
but if you’re doing proactive monitoring of syslog (or specific syslog 
entries), or support multiple UC environments, it can get rather annoying and 
time consuming.

As for pointing UC apps to the UCM publisher… I opened a TAC case a while back 
specifically to determine if this was officially supported. The idea was to 
assigned all UC applications for a customer, per geographic region, to their 
most local UCM publisher for NTP services. The customer wanted to avoid IOS NTP 
servers, avoid using public NTP sources, and didn’t want to spin up a small 
*NIX VM for this purpose either.

Long story short, and after escalating to the CE’s lead, it was determined that 
this configuration would not be supported, and any time synchronization issues 
reported to TAC would first require the configuration be modified before 
continuing forward.

“Cisco Call Manager might work properly as NTP Master but it is not designed 
for that purpose or not even tested by developer. Publisher of CUCM not 
supported to act as NTP Master [for non CUCM applications].”

We ended up using public NTP sources.

Hope this helps

- Dan


From: cisco-voip [mailto:[email protected]] On Behalf Of 
Charles Goldsmith
Sent: Monday, May 8, 2017 10:53 AM
To: Haas, Neal <[email protected]>
Cc: [email protected]
Subject: Re: [cisco-voip] CCX and NTP

To expand on this, I would point to your voice gateways with everything 
internal, then the voice gateways would either use an on-prem NTP server that 
is radio sync'd or one that Neal has advised.  That way, everything is synced 
together with the same source.

For UCCX and other apps, I point them to the UCM pub and the pub points to the 
voice gateways.

I've seen a lot of people advise for pool.ntp.org<http://pool.ntp.org>, but 
that has bitten me.  How often does an NTP process refresh from DNS?  I suspect 
only on reboot or a restart of the NTP process.  I've seen too many NTP servers 
go offline when using the pool addresses.  Because of that, I've been sticking 
with .gov based NTP on the voice gateway.

Ryan Huff, one thing about pointing to strata 1 servers, most of them have 
restrictions from what I've seen, while they work, they could block you for not 
being approved if you send too many requests.  
http://support.ntp.org/bin/view/Servers/StratumOneTimeServers has a list, and 
while many have open access listed, if you look at the details, they can still 
have restrictions.

Just food for thought.

On Mon, May 8, 2017 at 9:20 AM, Haas, Neal 
<[email protected]<mailto:[email protected]>> wrote:
Get an on-prem NTP server, if you cant spend the money, use:

time.nist.gov<http://time.nist.gov>     global address for all servers       
Multiple locations
utcnist.colorado.edu<http://utcnist.colorado.edu>      128.138.140.44  
University of Colorado, Boulder
utcnist2.colorado.edu<http://utcnist2.colorado.edu>    128.138.141.172          
      University of Colorado, Boulder
time-nw.nist.gov<http://time-nw.nist.gov>             131.107.13.100  
Microsoft, Redmond, Washington

Really, anything with a GOV, or EDU should be good.

By the way, you should NEVER, EVER, EVER (can’t stress this enough) a Windows 
Based NTP.  Every place that I have went into and removed a Windows Time 
server, everything has worked better! Windows just cant do time. I went into a 
business with windows NTP, and the guy was checking time from about 100 NTP 
servers, his time was off by three minutes. Took it down to 3 and everything 
started to work.

Thank You,

Neal Haas

From: cisco-voip 
[mailto:[email protected]<mailto:[email protected]>]
 On Behalf Of Ben Amick
Sent: Monday, May 8, 2017 7:12 AM
To: [email protected]<mailto:[email protected]>
Subject: [cisco-voip] CCX and NTP

What do you guys use for NTP on your CCX hosts? I’ve been informed by TAC that 
“CCX does not support Windows based NTP” so I was thinking about just pointing 
NTP towards my CCM hosts – is that a valid scenario? I figure that since CCM is 
pretty much authoritative on everything for CCX as it is it wouldn’t be a 
problem?

Ben Amick
Telecom Analyst


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