Can someone call into your attendant and then dial an outside number? That’s a
common cause
From: cisco-voip [mailto:[email protected]] On Behalf Of Brian
Meade
Sent: Thursday, June 15, 2017 3:52 PM
To: Nazar Shabour <[email protected]>
Cc: [email protected]; Jonatan Quezada <[email protected]>
Subject: Re: [cisco-voip] CDR on cucm analysis reports-Fraud Calls
What is the origDevice listed in the CDRs?
On Thu, Jun 15, 2017 at 3:03 PM, Nazar Shabour
<[email protected]<mailto:[email protected]>> wrote:
Dears ,
Please can your give insight on how to find out "unspecifieduser" on thine CDR
reports that has costed us thousands of US placing international and long
distance calls ,I cant find any ext real one that he/she uses to place the
calls the ext is within the dial-plan but not
configured ,thus user uses it to make the calls.
Any thoughts are valuable ,
Thanks
AbuAlneez,
On Mon, May 22, 2017 at 11:06 AM, Gary Parker
<[email protected]<mailto:[email protected]>> wrote:
> On 21 May 2017, at 22:34, Brian Meade
> <[email protected]<mailto:[email protected]>> wrote:
>
> CAR DB only holds up to 30 days. You need a billing server to offload CDR to
> if you need to keep info longer than that.
>
> On Fri, May 19, 2017 at 4:29 PM, Jonatan Quezada
> <[email protected]<mailto:[email protected]>> wrote:
> does anyone have any insight on where to adjust how far back to report on. I
> get a limit when I try a report older than a month. We should be able to go
> back for a year? right. if this is a setting for how long to archive call
> details, where do i change that?
If you don’t already have billing server, can’t get the budget for one or want
something a bit different to the regular packages, I can highly recommend
Damien Hauser’s CUCM/ELK integration tools. You it’s free (all based on open
source tools) and gives you a full elasticsearch database of CDR/CMR database
with a Kibana frontend and logstash ingest. There’s even a load of
pre-configured reports and visualisations for you to modify for your own needs.
GitHub repo here:
https://github.com/damhau/cucm-cdr<http://cp.mcafee.com/d/FZsScyhJ5wQszDTT6hP9KVJ55BZBcsehd79J55BZBcsY-Orhhpvuv7ffK6Qkn3hOqerTKzsSgRmlyEa9JGX3oSVsSjrlS6NJOVJwQsL-CMqen-LOabb3b0VzHTbFIInV4sPtUs-eWyaaRQRrELYG7DR8OJMddECS3t-KCCYOqehRSnPtPpesRG9px6kOrp3BYgRkDHumrIGnIx4TqlblbCqOmbAaJMJZ0kIToHMd9_7wqrhjKCMr1vF6y0QJSBiRiVCIBziWq818e1pEwH0QgmrIGq8dxFVqAG6y2fHlzexsnzHq1Ew4JffErv76PEhcDElF>
Some more detailed installation instructions here:
https://damienetwork.wordpress.com/2015/10/09/elk-setup-for-cucm-cdr/<http://cp.mcafee.com/d/FZsScCQm3hOevvsp7cCXCQkmnSkNMV4QsCQkmnSkNPPX9J55BZVYsY-Urhhsd79EVLuWdPp3lpmawECSHIdzrBPpdJnor6TbCS3hO_Wr1EVvW_8EIIcI3CeLsKCONvAhPdTxPUXG8EHnjlKy_OEuvkzaT0QSCrodTWWqrP9EV7npvdTdAVPmEBC8qHbMqoH4HNyIk5E_iDbUDt5_4rVsQsVVVkLjVJH5TqNbSrIGnIx73tFkJkKpH9oKgGT2TQ1iPtyL0QDYu1FJ5eWr1I5-Aq83iTqlblbCqOmdbFEw4wU5Cy2I3h1pKOFEwS6DBGiEq88-JmcW5NueJE6y0iQY-xJYsrR2wp>
You *will* need a working knowledge of linux to get this working but the
results are worth it, imho. We get a lot more useful technical information out
of this than we do our Tiger call logger/billing platform.
---
/-Gary Parker----------------------------------f--\
| Unified Communications Service Manager |
n Loughborough University, IT Services |
| tel:+441509635635<tel:%2B441509635635>
sip:[email protected]<mailto:sip%[email protected]> o
|
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