I have successfully licensed and setup a SX20 on our CUCM 10.5 and have made calls to and from the SX20 to both internal numbers, external numbers and a Jabber video call. The problem I am having is placing a video call to an outside SIP number. Does anyone have a guide or document that shows how the SX20 should be setup, SIP or H323 etc. When I look at the logs in Expressway I can see the Jabber calls to and from the SX20, but if I try to use the SX20 to call an off site video there is no record in the logs. I ran the H323 and SIP debug commands and watched the SX20 call stream but frankly I am not sure of what I should be looking for in those logs.
Thanks Terry Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10
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