Maybe it’s just me, and browser changes to java do make it suck more, but I’m 
not looking forward to the fact that we have to go back to running applications 
on end-user machines. Will it require admin rights to install? If so, I view 
this as a major negative, as our users are not allowed to have admin rights, 
even for doing such things as Java updates

From: cisco-voip [mailto:[email protected]] On Behalf Of 
Abhiram Kramadhati (akramadh)
Sent: Thursday, August 17, 2017 9:25 AM
To: Charles Goldsmith <[email protected]>
Cc: [email protected]
Subject: Re: [cisco-voip] UCCX 11.6 pre-release communication and webinar

You are right! The newer updates to the browser blocking Java applets was the 
reason this step was taken:
https://support.mozilla.org/t5/Problems-with-add-ons-plugins-or/Why-do-Java-Silverlight-Adobe-Acrobat-and-other-plugins-no/ta-p/31069<http://cp.mcafee.com/d/FZsS96QnXFCzAsUCqehNKVJ55BZBcsehd79J55BZBcsY-Orhhpvuv7ffK6Qkn3hOqerTKzsSgRmlyEa9JGX3oSVsSjrlS6NJOVIQsFCzAQsLCzAQsLZvAjhOYMOPRXBQSm4-phpjsvWyaaRQRrIKsG7DR8OJMddECS3tPtPpesRG9pB6RBGNDOJhihV-Y01Or-1qdi1_GQbC9j9BZggbRxgKIuShB2xuIs0kCmbElbwhFDiUN8YPYjV4isOUwxkxVsgJ6F3pBZwwnHcDYiWNXp6ka5UlOuBRIphKUqejtFkJkKpH9oKgGT2TQ1iPtyL0QDYu1FJdCXbNI5-Aq83iTqlblbCqOmdbFEw2oA90cq84kusd42QvbNY_ZFVEwnlrxaSPBm1EwS21Ew05a6NdKc6-7ipsVsZ7_Vv>

So, the only change done is to make the RTR applet downloadable on a separate 
browser instance – and that way the applet does not try to load in the browser 
and then get blocked. It was an applet before too, but used to load in the 
browser as a plugin. Now, we download it and run it as a Java app on the PC.

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CCBU
CCIE Collaboration # 40065


From: Charles Goldsmith <[email protected]<mailto:[email protected]>>
Date: Thursday, 17 August 2017 at 10:31 PM
To: "Abhiram Kramadhati (akramadh)" 
<[email protected]<mailto:[email protected]>>
Cc: "[email protected]<mailto:[email protected]>" 
<[email protected]<mailto:[email protected]>>
Subject: Re: [cisco-voip] UCCX 11.6 pre-release communication and webinar

What's the reasoning for moving the Real Time Reporting Tool to a java applet?  
Isn't that a step back in the industry when we see so many things moving to 
HTML 5?  No one likes java, except maybe a few programmers...

On Wed, Aug 16, 2017 at 12:19 AM, Abhiram Kramadhati (akramadh) 
<[email protected]<mailto:[email protected]>> wrote:
Important pre-release communication: 
https://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-contact-center-express/211582-Tech-Note-on-UCCX-11-6-Pre-Release-Commu.html

Webinar for APJC: UCCX 11.6 introduction and upgrade best practices

Registration link: 
http://cisco.cvent.com/events/webinar-uccx-11-6-preview-and-looking-ahead/event-summary-30265d15f92346b5a314b8b22be1e262.aspx<http://cp.mcafee.com/d/avndy0scxMOrhvKCqehPypEV76XCQkmnSkNMV4QsCQkmnSkNPPX9J55BZVYsY-Urhhsd79EVLuWdPp3lpmawECSHIdzrBPpdJnor6TbCPhOCqejhO-qejhO_R-hd7bP3bfnKnjpojVB5BdN_G8EHnjlKOVOEuvkzaT0QSCrodTdTdw0XiFqLmc_2vbVVDUjFw0FgS9tKRwYKyynsbHhYPbP1vo85PWRaOwhbWj_kcYPY9BWdGGX4InpKCU-wy-WqekSm723-IEI47y2qp3QvjsjU7xVKQGmGncRAIn8lrxrW0FpKNnwqj-f0QSCPtBUS2_id41FrJaBGBPdpb6BQQg1ci4w6d42afe6y1qfBU-v-QYQgbGJMBrpOH0Qgr10Qg02B3oCT63o44v>

22nd August. 3:00PM - 4:30PM, Sydney time
Agenda:

  *   Introduction to UCCX 11.6
  *   11.6 demo
  *   Upgrade best practices and planning for 11.6 migration

Presented by Product Management and the Customer Success team.

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CCBU
CCIE Collaboration # 40065


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