We face the same problem, so we have been replacing a site at a time, so people 
don't get phone envy. I like the 7841 for staff and 8851 or 8861 for 
receptionist areas. If you have someone who is using wireless headsets, then 
look at the 8851. It has Bluetooth built in so you don't need to spend an extra 
$200 dollars on a headset unit or get the overprices cables.Also, on either one 
of these phones, make sure to update the firmware to a 12.X code. there is a 
problem with the 11.7 code where you get crackling between Cisco phones. (that 
was a fun one)
Good luck, we all feel your pain. 

      From: Lisa Notarianni <[email protected]>
 To: "[email protected]" <[email protected]> 
 Sent: Monday, January 29, 2018 11:34 AM
 Subject: [cisco-voip] Phone equipment refresh?
   
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{}#yiv8886688008    We are currently at CUCM 11.5.    We will soon be able to 
provide Gig to desktop but our current phones will prevent us from doing so.  
We  need to devise a plan and wondered what others do for their equipment.    
The majority of phones we have are 7900 series.  They are working well for the 
most part so we replace as needed. We are concerned that the 7900 series may be 
eliminated from a future CUCM version and prevent us from upgrading.    Does 
anyone have a plan for a refresh on Cisco VoIP phones?    Do you lease or did 
you purchase?    We appreciate any information you can offer.    Thank you.    
Lisa Notarianni Telecommunications Engineer The University of Scranton (570) 
941-4325                   _______________________________________________
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