Also may want to make sure EXP-C has a good CA trust built for the EXP-E SSL cert (add the the CA root and intermediate certs to the trust store of EXP-C).
Sent from my iPhone On Feb 1, 2018, at 9:18 PM, naresh rathore <nare...@hotmail.com<mailto:nare...@hotmail.com>> wrote: hi Ryan Thanks for the reply. I am able to resolve _cisco-uds from my laptop (using the same dns as exp c). and i can see the exp c resolved cucm ip address as well. i took logs of both 2xexpressway E and Expressway C. i upload logs on Collaboration solutions Analyzer. see the attached logs and error. it seems like i have to reboot exp c. Regards Naray ________________________________ From: Ryan Huff <ryanh...@outlook.com<mailto:ryanh...@outlook.com>> Sent: Friday, February 2, 2018 5:47 AM To: naresh rathore Cc: up Subject: Re: [cisco-voip] Jabber Phone Services Issue (when connect externally) Everything still good with the internal _cisco-uds SRV record? Can the EXP-C resolve this in DNS? What shows in the event log of EXP-E/C when Jabber MRA registration is attempted? Thanks, Ryan Sent from my iPhone On Feb 1, 2018, at 7:27 PM, naresh rathore <nare...@hotmail.com<mailto:nare...@hotmail.com>> wrote: hi, I am facing issue when i connect jabber via internet (MRA). on IPhone, I see following error. "Cannot connect to Unified Communications Manager server. check your network settings" for windows Jabber, see the attached Error. Jabber Version 10.6.0 CUCM Version: 11.5.1.11900-26 Expressway E and C: 8.9 External Jabber was working before. In January, Expressway C certificate was expired. I installed new client and server certificate on C and also uploaded root certificate on E. After that i reboot both Expressway C and E. After that, i was able to login externally but phone service is not working and i am not able make calls. Regards Naray <Capture.PNG> _______________________________________________ cisco-voip mailing list cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> https://puck.nether.net/mailman/listinfo/cisco-voip <collaboration analysis tool.PNG> <diagnostic_log_RAPCXWC01_2018-02-02_01_55_42.tar.gz> <diagnostic_log_RAPCXWE01_2018-02-02_01_55_45.tar.gz> <diagnostic_log_RAPCXWE02_2018-02-02_01_55_48.tar.gz> <Error 1.PNG> <Error 2.PNG>
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