anyone??
________________________________ From: naresh rathore <[email protected]> Sent: Friday, February 16, 2018 3:01 PM To: Anthony Holloway Cc: [email protected] Subject: Re: [cisco-voip] CUC voicemail certificate issue and UCCX hi Anthony, thanks for the reply. 1. for unity connection 01, i have to browse couple if times. most of the times i get This site can’t be reached for unityconnection02, thats not the case. 2. I see WARNING: DNS unreachable message on gui. but i am able to ping both DNS servers and also i am able to ping using hostnames. 3. admin:utils diagnose test Log file: platform/log/diag5.log Starting diagnostic test(s) =========================== test - disk_space : Passed (available: 18327 MB, used: 10261 MB) skip - disk_files : This module must be run directly and off hours test - service_manager : Passed test - tomcat : Passed test - tomcat_deadlocks : Passed test - tomcat_keystore : Passed test - tomcat_connectors : Passed test - tomcat_threads : Passed test - tomcat_memory : Passed test - tomcat_sessions : Passed skip - tomcat_heapdump : This module must be run directly and off hours test - validate_network : Passed test - raid : Passed test - system_info : Passed (Collected system information in diagnostic log) test - ntp_reachability : Passed test - ntp_clock_drift : Passed test - ntp_stratum : Failed The reference NTP server is a stratum 5 clock. NTP servers with stratum 5 or worse clocks are deemed unreliable. Please consider using an NTP server with better stratum level. Please use OS Admin GUI to add/delete NTP servers. skip - sdl_fragmentation : This module must be run directly and off hours skip - sdi_fragmentation : This module must be run directly and off hours Diagnostics Completed 4. find the attached images of ucservice page, certificate list page and tomcat certificate of both unityconnection01 and 02. Regards Naresh ________________________________ From: Anthony Holloway <[email protected]> Sent: Friday, February 16, 2018 12:03 PM To: naresh rathore Cc: [email protected] Subject: Re: [cisco-voip] CUC voicemail certificate issue and UCCX Can you paste a screenshot of your CUC 01 and 02 Tomcat certs? I agree with you that a cert issue would prevent Jabber from connecting to VoiceMail. Also, do you have your UC Service in CUCM for CUC defined as FQDN with HTTPS? Screenshot? On Thu, Feb 15, 2018 at 11:29 PM naresh rathore <[email protected]<mailto:[email protected]>> wrote: hi, I think because of this issue, when i connect Jabber within my office, show connection status on Jabber shows voicemail as "not connected. waiting To retry". Regards ________________________________ From: cisco-voip <[email protected]<mailto:[email protected]>> on behalf of naresh rathore <[email protected]<mailto:[email protected]>> Sent: Friday, February 16, 2018 9:31 AM To: [email protected]<mailto:[email protected]> Subject: [cisco-voip] CUC voicemail certificate issue and UCCX hi, i am currently facing following issue. 1. when i connected jabber internally. show connection showed voicemail status as not connected. i logged into unity connection via ssh and saw following messageadmin:Feb 16 13:00:00 <unityconn01hostname> local99 0 : 832: <unityconn01hostname>: Feb 16 2018 02:00:00 AM.248 UTC : %UC_CERT-0-CertExpired: %[Message=Certificate expiration Notification. Certificate name:<unityconn02hostname>.der Unit:tomcat-trust Type:own-cert Expiration:Sun Dec][AppID=Cisco Certificate Monitor][ClusterID=][NodeID=<unityconn01name>]: Certificate has Expired and needs to be changed at the earliest when i logged into OS of both unity connection 01 and 02. In certificate management, couldnt find any certificate which expired today. is there any other location where we can check expired certificate? what should be done to resolve this issue. Regards Naresh Rathore _______________________________________________ cisco-voip mailing list [email protected]<mailto:[email protected]> https://puck.nether.net/mailman/listinfo/cisco-voip
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