FWIW, You cannot use patterns in different partitions as a mechanism of alternate routes. It's never worked that way, so I'm not sure how you accomplished it in the past.
I've never heard of anyone doing what you're asking, so I cannot pull from experience. However, thinking about it now, you would need to make sure your Service Param for Stop Routing on User Busy is set to False, and then like Scott said, include your CUC Route Group as the next member in your Route List. That assumes you're CUC is SIP integrated. E.g., - 1000 RP - PSTN RL - PSTN RG - PSTN VGW - CUC RL - CUC RG - CUC SIP TRUNK Then in CUC, this will land as a Direct Call, so you'll be looking at matching a Direct Routing Rule, a Call Handler Primary Extension, or a Subscriber Primary/Alternate Extension. On Tue, Mar 6, 2018 at 11:58 AM Carlo Calabrese via cisco-voip < email@example.com> wrote: > I have a problem where I send a call to a route pattern, route list. if I > get a busy signal, I want to send the call to voice mail or have UCCX pick > it up. > I have tried to use the same pattern with different partitions but > it never goes to the second partition. > > I did this years ago but can't remember how and that was 8.5 > > Thanks > > Carlo > _______________________________________________ > cisco-voip mailing list > firstname.lastname@example.org > https://puck.nether.net/mailman/listinfo/cisco-voip >
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