Has anyone had any experience with 3rd party call recording vendors? Any recommendations for a Cisco centric call center (CCM 10/CCX 10.6)?
I'm familiar with CallRec/Zoom. The native call recording solution isn't 100% reliable so we are looking for other 3rd party options. Thanks, Dan ________________________________ This E-mail and any of its attachments may contain Winxnet, Inc. proprietary information, which is privileged, confidential, or subject to copyright belonging to Winxnet, Inc.. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout.
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