Good point.

I remember reading something somewhere that the licensing also applies 
differently depending on who you are playing the music for.

The example was a dentists office. IS the overhead music being played for the 
benefit of the patients or the staff? One had them paying for things, the other 
did not. Very strange indeed.


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From: cisco-voip [mailto:[email protected]] On Behalf Of Dave 
Goodwin
Sent: Wednesday, March 21, 2018 12:55 PM
To: James Dust <[email protected]>
Cc: [email protected]
Subject: Re: [cisco-voip] On hold music

I suggest an Internet search for royalty free hold music and carefully read the 
license rules of anything you obtain and plan to use. Assume what you find is 
not eligible for free use, unless you can find a licensing statement indicating 
as such. Make sure you keep an archival copy of any licensing information in 
your documentation stash for the system.

On Wed, Mar 21, 2018 at 9:22 AM, James Dust 
<[email protected]<mailto:[email protected]>> 
wrote:
Afternoon all,

Can anyone tell me what alternate hold music they are using (other then Cisco 
default) as my management are concerned we might be infringing on copyright 
should we use an audio file other than cisco’s default,

Anyone have experience of this?

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