Resurrecting an old topic with a new subject, we ran across this recently and wanted to give a reminder and PSA.
The EOL announcement for 10.x and 11.0 do NOT mention the different EOL date for CAD. https://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html Even though 10.x is not EOL yet, the CAD agent loses support on July 31st, 2018, per https://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-733719.html Charles ---------- Forwarded message ---------- From: Kevin Przybylowski <[email protected]> Date: Mon, Jan 19, 2015 at 8:49 AM Subject: Re: [cisco-voip] FYI: UCCx v9.0 EOL announced... To: "[email protected]" <[email protected]> Nice – thanks for the heads up. I knew it was coming, I like the note below from the EOL: In addition to the SKUs listed in this notification, the same End of Software Maintenance and End of Support milestones will apply to the Cisco Agent Desktop (CAD), Cisco Supervisor Desktop (CSD) and Cisco Desktop Administrator (CDA) features on CCX 10.0, 10.5 and 10.6. *From:* cisco-voip [mailto:[email protected]] *On Behalf Of *Lelio Fulgenzi *Sent:* Monday, January 19, 2015 9:37 AM *To:* voip puck *Subject:* [cisco-voip] FYI: UCCx v9.0 EOL announced... In three parts... 1. http://www.cisco.com/c/en/us/products/collateral/customer- collaboration/unified-contact-center-express/eos-eol-notice- c51-733721.html <http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-733721.html> 2. http://www.cisco.com/c/en/us/products/collateral/customer- collaboration/unified-contact-center-express/eos-eol-notice- c51-733720.html <http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-733720.html> 3. http://www.cisco.com/c/en/us/products/collateral/customer- collaboration/unified-contact-center-express/eos-eol-notice- c51-733719.html <http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-733719.html> Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 [email protected] www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 _______________________________________________ cisco-voip mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-voip
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