I work in Managed Services. I have to get into different customer environments when issues happen. Many times, I'm researching a dropped call or something like that via the AW/HDS.
I see the calls come into RCD/TCD via some Routing Client '5001, 5002, etc', but I need a way to correlate these routing clients to the actual peripheral's IP ADDRESS (CVP1,2,3, CUCM, etc.) I know I can get this from PG setup, but I can't take the environment down when I'm troubleshooting, plus I have no idea which PG to pull from as many of these environments are quite large. Is there any other way to get this info quickly? Thoughts. Sincerely, Ryan Burtch
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