So was he answering on speaker or something and the call picked up an audio 
artifact from the PC speaker?

With regards to the carrier, I have not heard of anything like that in terms of 
a standards based behavior. Could be a special/ specific carrier feature / 
capability that was provisioned when the trunk was setup? I would think the 
carrier could turn that capability off.

Thanks,

Ryan

> On Aug 9, 2018, at 18:05, James Buchanan <[email protected]> wrote:
> 
> Hi folks,
> 
> Here's a weird one. I had a guy who, when he received an email, would get 
> disconnected from his phone calls. The caller would hear MOH generated from 
> the SIP provider.
> 
> It turns out his email tone matched the "*", and that * was causing the SIP 
> provider to put the party on hold.
> 
> Now, any thoughts on why the SIP provider would be doing this?
> 
> Thanks,
> 
> James
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