Remove the "Bootable_" from the file name
Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip <cisco-voip-boun...@puck.nether.net> On Behalf Of Dana Tong Sent: Tuesday, September 4, 2018 9:41 AM To: cisco-voip voyp list <cisco-voip@puck.nether.net> Subject: [cisco-voip] IM & Presence Upgrade image Hi all, I was trying to upgrade a couple of IM&P nodes but can't recall what the trick is. I upgraded the CUCM and Unity Connection okay. Unity Connection requires a cop file to recognise the upgrade image. I can't find a cop file for the Presence server. The OS Admin | Install reports "No Valid Upgrade options were found". Current version - 11.5.1.12900-25 New file - Bootable_UCSInstall_CUP_12.0.1.10000-12.sgn.iso New CUCM version - 12.0.1.21900-7 I have these versions running in my production system fine. I just can't recall what the problem is. Cheers Dana
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