“When RCSS is set to Redirecting Party, the call was routed normally with an 
untransformed called party.”

I dunno, how did that make you feel?

Sent from an iOS device with very tiny touchscreen input keys.  Please excude 
my typtos.

> On Sep 21, 2018, at 12:03 PM, Anthony Holloway 
> <[email protected]> wrote:
> 
> "... and was able to replicate your results."
> 
> And how did that make you feel?
> 
>> On Wed, Sep 19, 2018 at 5:21 PM Bill Talley <[email protected]> wrote:
>> Anthony,
>> 
>> So I just tested this scenario as you've laid out and was able to replicate 
>> your results.  That said, I encountered different results testing with 
>> internal calls and external inbound calls.
>> 
>> With internal calls like an internal user calling the help desk queue, the 
>> redirected call acted in the manner Anthony described when the Redirecting 
>> Calling Search Space on the CTI Ports was set to anything but Redirecting 
>> Party.  If the RCSS was set to Calling Party or DN Calling Search Space, I 
>> encountered the results you've described in which the called party is 
>> transformed via the transform masking on the route pattern, then delivered 
>> to CUC.  When RCSS is set to Redirecting Party, the call was routed normally 
>> with an untransformed called party.
>> 
>> With external inbound calls, the call was treated the way we would expect in 
>> that the called number is not transformed and was routed to CUC with the 
>> correct called party destination.
>> 
>> The results were the same regardless of whether the route pattern was 
>> visible by the CSS of the CTI port or not.
>> 
>> Hope this helps.
>> 
>>> On Tue, Sep 18, 2018 at 5:04 PM Bill Talley <[email protected]> wrote:
>>> Not yet, just finished a customer install early this morning.  Planning to 
>>> test it out tomorrow when I get back to my lab.
>>> 
>>> Sent from an iOS device with very tiny touchscreen input keys.  Please 
>>> excude my typtos.
>>> 
>>>> On Sep 18, 2018, at 4:52 PM, Anthony Holloway 
>>>> <[email protected]> wrote:
>>>> 
>>>> Update: I've been working a TAC case for a few days on this now, and I 
>>>> have not made any progress.  I also posted this scenario in the Advanced 
>>>> Dial Plan WebEx Teams space, but no replies so far.
>>>> 
>>>> Bill, have you tested this out?  Anyone else have some experience with 
>>>> this?
>>>> 
>>>>> On Tue, Sep 11, 2018 at 4:57 PM Anthony Holloway 
>>>>> <[email protected]> wrote:
>>>>> I didn't know this, and so I thought I'd share, but who knows, maybe it 
>>>>> was common knowledge.
>>>>> 
>>>>> If you use the Call Redirect step in UCCX to send a call directly to a 
>>>>> mailbox/call handler in CUC, and thus, your Destination is the VM Pilot, 
>>>>> while your target object in CUC is your Called Adddress, like so:
>>>>> 
>>>>> <image.png>
>>>>> 
>>>>> Then either one of two things will happen (only one of them I'm ok with):
>>>>> 
>>>>> 1) If there is a pattern in CUCM for which 1000 will match; say a Route 
>>>>> Pattern such as 1XXX which prefixes an 8 and route calls to a 3rd Party 
>>>>> PBX, then CUCM will use the Called Number Transformations on this Route 
>>>>> Pattern to prefix the 8 on your 1000, and then send the call to CUC with 
>>>>> 81000 as the Redir number, and you'll be all messed up.  Actually, you'll 
>>>>> just get the opening greeting, but still...grrrr
>>>>> 
>>>>> 2) If there is no pattern in CUCM for which 1000 will match, then CUCM 
>>>>> sends the call to CUC, and the redir is 1000 and everything works fine.
>>>>> 
>>>>> I'll let you guess which one I'm ok with, and which one I'm not.
>>>>> 
>>>>> Why in the hell is CUCM performing number transformations on this call 
>>>>> flow like that?  It makes no sense.  What am I missing here?
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