Yes On Tue, Oct 23, 2018 at 10:13 AM Terry Oakley <[email protected]> wrote:
> We are running UCCX 11.6.1 and want to be able to allow our ServiceDesk > team the ability to change queue messaging without touching the application > side. Is there a way to point the prompts to an exterior storage location > or add ‘triggers’ that will allow them to change the message that callers > get when they connect to the queue? > > > > Thanks in advance for any assistance. > > > > Terry > > > > *Terry Oakley* > > Telecommunications Coordinator *| *Information Technology Services > > *Red Deer College **|*100 College Blvd. *|* Box 5005 *| *Red Deer *|* Alberta > *| *T4N 5H5 > > work (403) 342-*3521 **| * FAX (403) 343-4034 > > > > > > > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip >
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