It could be network access? Can you try the UDS url on the mobile device browser?
https://pub:8443/cucm-uds/users?displayname=<last-name-you-know-exists<https://pub:8443/cucm-uds/users?displayname=%3clast-name-you-know-exists>> --- Lelio Fulgenzi, B.A. | Senior Analyst Computing and Communications Services | University of Guelph Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1 519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca> www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook [University of Guelph Cornerstone with Improve Life tagline] From: cisco-voip <cisco-voip-boun...@puck.nether.net> On Behalf Of Jonathan Charles Sent: Thursday, November 15, 2018 1:02 PM To: cisco-voip@puck.nether.net Subject: [cisco-voip] Jabber for iPhone no directory services, on net Jabber for iPhone offnet, thru Expressway, Directory Services work fine. Jabber for iPhone ONnet, Directory Services fail. Jabber for Windows and Android on net work fine. Everything works fine thru Expressway... Any ideas? Jonathan
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