Have a centralized Prime License Manager (PLM) for several clusters.   One 
cluster the Product Instance shows "Unknown error".  We have firewalls between 
PLM and clusters.

I hit Test Connection in PLM and see traffic from source PLM coming in to 
remote cluster on TCP/443 and then I see traffic back source TCP/443 to 
destination TCP/56648 and then lots of TCP retransmissions.  The GUI in PLM 
says "Test Connection Failed.The cause of the error is unknown. Check the Cisco 
Prime License Manager log for details."

I can't find in the Port Usage guide where TCP/56648 is documented?  What log 
file do I look at via RTMT on PLM?

[cid:image001.png@01D4991A.D30EF800]

Jason Aarons, CCIEx2 No. 38564
Advanced Technology Consultant
Dimension Data
904-338-3245

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