Hey James, Did you get to the bottom of this? Sounds similar to something i had not so long ago which turned out to be a bug CSCvh30732 <https://urldefense.proofpoint.com/v2/url?u=https-3A__bst.cloudapps.cisco.com_bugsearch_bug_CSCvh30732-3Femailclick-3DCNSemail&d=DwMFaQ&c=9wxE0DgWbPxd1HCzjwN8Eaww1--ViDajIU4RXCxgSXE&r=5JyBZecqg6XxpGqlMurMg93hfV48sw2zaIXj9wUbn1Q&m=j6YVY2iVRe4qASxRGuxoETMbZECLnlzaAXabphuII5Y&s=zAZW8KywvM2w9Jsq0OZCfOkJd2p5eufgWFxWrf2FmOs&e=>. What firmware are you using?
Jon > On 7 Jan 2019, at 18:59, Paul Bottone <pa...@uwo.ca> wrote: > > We had the same issue when we deployed the 8851 and CUCM 10.5 we corrected it > by performing the following: > upgraded the 8851 firmware to sip88xx.12-1-1-12 > On the device page changing the following: > Line Mode Field to Enhanced Line Mode > This parameter allows admin to switch between Session Line Mode and Enhanced > Line Mode. While in Session Line Mode, the buttons on the left of the screen > can be configured as programmable line keys and the buttons on the right of > the screen are always session keys. While in Enhanced Line Mode, all the > buttons can be configured as programmable line keys. > This is a required field. > Default: Session Line Mode > : Only a limited number of features are supported with Enhanced Line mode. > When Session Line mode is selected, only the first five configured lines are > displayed on the phone with Intelligent Proximity disabled. For additional > information, please see the Cisco IP Phone 8800 Series Administration Guide > for Cisco Unified Communications Manager and latest release notes. > > or if you are no Standard mode change > Revert all Calls to Enable > When enabled, phone will revert to All Calls after any call is ended if the > call is on a filter other than Primary line, All Calls or Alerting Calls. > This is a required field. > Default: Disabled > Show All Calls on Primary Line to Enabled > When enabled, indicates that all calls presented to this device will be > shown when the Primary line is selected. > This is a required field. > Default: Disabled > > This should fix your problem > -- > Paul Bottone: pa...@uwo.ca <mailto:pa...@uwo.ca> > Telecommunications Network Analyst > Western Technology Services > Network Operations Centre > Phone: (519) 661-2014 > Extension: 86170 > Western University > _______________________________________________ > cisco-voip mailing list > cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net> > https://puck.nether.net/mailman/listinfo/cisco-voip > <https://puck.nether.net/mailman/listinfo/cisco-voip>
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