What are your thoughts about downgrading? On Wed, 9 Jan 2019, 23:15 James Dust <james.d...@charles-stanley.co.uk wrote:
> Evening all, > > We have upgraded a handful of phones to firmware version 12-5-1-16, but > it’s not fixed this issue. > > Can anyone recommend a firmware that does work? > > Many thanks > > James > > On 8 Jan 2019, at 12:15, James Dust <james.d...@charles-stanley.co.uk> > wrote: > > Thanks Jon, > > > > Our maintainer has recommended version 12-5-1-16 which I have downloaded > and am currently trialling. > > > > Thanks again > > > > James > > > > > > > > > > > > > > > > *From:* Jon Fox [mailto:jonfox...@gmail.com <jonfox...@gmail.com>] > *Sent:* 08 January 2019 12:13 > *To:* James Dust > *Cc:* Paul Bottone; cisco-voip@puck.nether.net > *Subject:* Re: [cisco-voip] Cisco 8851 shared line question > > > > Hey James. > > Believe it or not I actually had to downgrade to 11.7 to get it > functioning correctly. > > I'll need to look at my notes at what version I eventually went to to get > it fixed totally. > > Jon > > > > > > On 8 Jan 2019 10:50, "James Dust" <james.d...@charles-stanley.co.uk> > wrote: > > Mornign Jon and thank you for that, > > > > The problem seems to be the same so I have raised this with our reseller, > however we are using version: sip88xx.12-1-1-12 > > > > What version did you goto in order to resolve this? > > > > Many thanks > > > > James > > > > > > > > *From:* Jon Fox [mailto:jonfox...@gmail.com] > *Sent:* 07 January 2019 20:05 > *To:* Paul Bottone; James Dust > *Cc:* cisco-voip@puck.nether.net > *Subject:* Re: [cisco-voip] Cisco 8851 shared line question > > > > Hey James, Did you get to the bottom of this? > > Sounds similar to something i had not so long ago which turned out to be a > bug CSCvh30732 > <https://urldefense.proofpoint.com/v2/url?u=https-3A__bst.cloudapps.cisco.com_bugsearch_bug_CSCvh30732-3Femailclick-3DCNSemail&d=DwMFaQ&c=9wxE0DgWbPxd1HCzjwN8Eaww1--ViDajIU4RXCxgSXE&r=5JyBZecqg6XxpGqlMurMg93hfV48sw2zaIXj9wUbn1Q&m=j6YVY2iVRe4qASxRGuxoETMbZECLnlzaAXabphuII5Y&s=zAZW8KywvM2w9Jsq0OZCfOkJd2p5eufgWFxWrf2FmOs&e=> > . > > What firmware are you using? > > > > Jon > > > > On 7 Jan 2019, at 18:59, Paul Bottone <pa...@uwo.ca> wrote: > > > > We had the same issue when we deployed the 8851 and CUCM 10.5 we corrected > it by performing the following: > upgraded the 8851 firmware to sip88xx.12-1-1-12 > On the device page changing the following: > Line Mode Field to Enhanced Line Mode > > This parameter allows admin to switch between Session Line Mode and > Enhanced Line Mode. While in Session Line Mode, the buttons on the left of > the screen can be configured as programmable line keys and the buttons on > the right of the screen are always session keys. While in Enhanced Line > Mode, all the buttons can be configured as programmable line keys. > > This is a required field. > > Default: Session Line Mode > > : Only a limited number of features are supported with Enhanced Line mode. > When Session Line mode is selected, only the first five configured lines > are displayed on the phone with Intelligent Proximity disabled. For > additional information, please see the Cisco IP Phone 8800 Series > Administration Guide for Cisco Unified Communications Manager and latest > release notes. > > > or if you are no Standard mode change > Revert all Calls to Enable > > When enabled, phone will revert to All Calls after any call is ended if > the call is on a filter other than Primary line, All Calls or Alerting > Calls. > > This is a required field. > Default: Disabled > Show All Calls on Primary Line to Enabled > > When enabled, indicates that all calls presented to this device will be > shown when the Primary line is selected. > > This is a required field. > Default: Disabled > > This should fix your problem > -- > > Paul Bottone: pa...@uwo.ca > Telecommunications Network Analyst > Western Technology Services > Network Operations Centre > Phone: (519) 661-2014 > Extension: 86170 > Western University > > _______________________________________________ > cisco-voip mailing list > cisco-voip@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-voip > > > > > *Consider the environment - Think before you print* > > The contents of this email are confidential to the intended recipient and > may not be disclosed. 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