For chat you want social miner connected to UCCX. Jabber guest is just video, and I don’t think has gotten much love.
From: cisco-voip <[email protected]> On Behalf Of Lelio Fulgenzi Sent: Saturday, February 16, 2019 9:38 AM To: cisco-voip voyp list <[email protected]> Subject: [cisco-voip] Jabber Guest as a “live chat for help” solution >From what I gather, Jabber guest is mainly for facilitating live video chat, >not live IM chat. Am I wrong there? A team has been looking at putting a live help chat tool on our website. I thought weather Jabber guest could help us with that. Thoughts? -sent from mobile device- Lelio Fulgenzi, B.A. | Senior Analyst Computing and Communications Services | University of Guelph Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1 <x-apple-data-detectors://1/0> 519-824-4120 Ext. 56354 <tel:519-824-4120;56354> | [email protected] <mailto:[email protected]> www.uoguelph.ca/ccs <http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook
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