Wow – thanks Charles! I’ll forward this on to our support team. ☺
Parker Pearson Vice President, Marketing & Business Development Donoma Software 1750 Kraft Dr. Suite 1200 Blacksburg, VA 24060 t: 540.443.3577 e: par...@donomasoftware.com w: www.donomasoftware.com The information transmitted, including attachments, is intended only for the person(s) or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and destroy any copies of this information. From: Charles Goldsmith <wo...@justfamily.org> Date: Wednesday, March 20, 2019 at 5:00 PM To: Parker Pearson - Donoma <par...@donomasoftware.com> Cc: Lisa Notarianni <lisa.notaria...@scranton.edu>, "cisco-voip@puck.nether.net" <cisco-voip@puck.nether.net> Subject: Re: [cisco-voip] Softphones Jabber multi-line is there, you need 11.5.1su3 or higher and a cop file, IIRC. And it works nicely. On Wed, Mar 20, 2019 at 3:55 PM Parker Pearson - Donoma <par...@donomasoftware.com<mailto:par...@donomasoftware.com>> wrote: Speaking as an end user – our geo-diverse team uses Cisco softphone functionality heavily. I’d go so far as to say I could not do my job without it. I work from a home office and I travel. My company did not have to buy a handset for me to have in my home office, (Thereby saving a decent chunk of change) and when I shut my laptop at night, I don’t have to hear it ring. I really loved the old Cisco IP Communicator. It had the familiar phone look I could keep open on a second screen, and here’s the kicker… it provided multi-line support. Now I use Jabber as my softphone, and it does a decent job… except that missing second line. Not having that is killin’ me smalls! ☺ Cisco keeps promising this feature (CiscoLive 2017 and 18) but I haven’t seen it yet. Our support staff knows how bad some of us need that second line feature – I am confident they would not have kept it a secret if it showed up in 12. We noticed some weird interoperability on single number reach and running Jabber on multiple devices. If you as the user weren’t super careful about close the apps out (hard to remember when you run iOS for example) then call functionality went sideways in unpredictable ways. Hope that gives you some input from the UX side of things. Cheers, Parker Pearson [Donoma Software Web Page]<http://donomasoftware.com/> Parker Pearson Vice President, Marketing & Business Development Donoma Software 1750 Kraft Dr. Suite 1200 Blacksburg, VA 24060 t: 540.443.3577<tel:540.443.3577> e: par...@donomasoftware.com<mailto:par...@donomasoftware.com> w: www.donomasoftware.com<http://www.donomasoftware.com/> [Facebook]<https://www.facebook.com/DonomaSoftware> [Twitter]<https://twitter.com/donomasoftware> [LinkedIn]<https://www.linkedin.com/company/donoma-software> The information transmitted, including attachments, is intended only for the person(s) or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and destroy any copies of this information. From: cisco-voip <cisco-voip-boun...@puck.nether.net<mailto:cisco-voip-boun...@puck.nether.net>> on behalf of Lisa Notarianni <lisa.notaria...@scranton.edu<mailto:lisa.notaria...@scranton.edu>> Date: Wednesday, March 20, 2019 at 4:36 PM To: "cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>" <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>> Subject: [cisco-voip] Softphones We have a few staff who travel and would make good use of a softphone. We have not implemented them or had anyone use them before. Call Manager version 11.5.1.13039-1 Any good or bad experiences or words of wisdom before I begin research? Thanks, Lisa [Lisa Notarianni Telecom Engineer] _______________________________________________ cisco-voip mailing list cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> https://puck.nether.net/mailman/listinfo/cisco-voip
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