Thanks Wes,

We have been doing that and have also been assisting Cisco tac as they are 
still investigating. The tac engineers have also been speaking with the 
development team, or so they have told me.


Kind Regards

James Dust
ICT Network Infrastructure & Communications Engineer





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From: Wes Sisk (wsisk) [mailto:[email protected]]
Sent: 20 March 2019 17:03
To: James Dust
Cc: Reto Gassmann; [email protected]
Subject: Re: [cisco-voip] 8851: always use first line for outbound calls with 
multiline

Please note at this point the 8851 product manager has elected not to address 
that request. If this feature is important to you then please press your 
account representative more.

Regards,
Wes

On Mar 20, 2019, at 5:56 AM, James Dust 
<[email protected]<mailto:[email protected]>> 
wrote:

Hi Reto,

We also have this issue, and it has been raised via our vendor with Cisco TAC

Cisco have raised this with their development team they have told us.

I believe the related bug id is: Bug ID CSCvh30732




Kind Regards

James Dust
ICT Network Infrastructure & Communications Engineer





<image001.png>





55 Bishopsgate, London EC2N 3AS

Telephone: 020 7149 6314 / 07989 491136
Website<http://www.charles-stanley.co.uk/> | 
LinkedIn<https://www.linkedin.com/company/charles-stanley> | 
Twitter<https://twitter.com/_CharlesStanley>


















From: cisco-voip [mailto:[email protected]] On Behalf Of Reto 
Gassmann
Sent: 20 March 2019 09:54
To: [email protected]<mailto:[email protected]>
Subject: [cisco-voip] 8851: always use first line for outbound calls with 
multiline

Hello Group

we have some IP Phones (8851) with two lines. For outgoing calls the first line 
is always used.
However, if the user receives a call on the second line (This is his secret 
privat line), the next outgoing call is initiated from the second line and 
sends the wrong (privat) number.
Is it possible to configure the phone that allways and automatically the first 
line is used for an outgoing call.
We have CUCM 10.5 and 8851 IP Phones.

Thanks a lot
Regards Reto

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are virus free, it is the responsibility of the recipient to confirm this.

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