There were a bunch of phones(79xx) deployed with bad spring in the hookswitch: CSCto78441
<B>Symptom:</B> 7962 phones are going off hook and then on hook 400 milliseconds later, which prevents the user from answering the call properly. This behavior can be seen in the SDI traces: 11:33:42.540 |StationInit: (0000030) OffHook.|1,100,49,1.584290 and then back on hook roughly 400 milliseconds later: 11:33:42.981 |StationInit: (0000030) OnHook.|1,100,49,1.584297 <B>Conditions:</B> This can occur on 7942 or 7962, and is more likely to occur when the phone is sitting at a steep angle and especially with a sidecar attached. <B>Workaround:</B> 1. Invert the wall mount tab to be in wall mount mode. 2. Reduce the angle at which the phone is sitting by two notches. This may not be possible if a sidecar is mounted. 3. Do not use a handset, use only a headset. 4. Open a case with Cisco Customer Service or Cisco Technical support to have the affected handsets replaced. > On Mar 29, 2019, at 10:42 AM, Lelio Fulgenzi <le...@uoguelph.ca> wrote: > > > Best “solution” ever was the solution to an advisory/bug was the one for > hookswitch issues. An oldie but a goldie. Published and everything. Something > like, “…the hook switch is self cleaning. If you find it sticking, lift > handset and depress and release hook switch repeatedly ten or twenty times.” > > I wonder if wayback machine will help me find it. 😉 > > --- > Lelio Fulgenzi, B.A. | Senior Analyst > Computing and Communications Services | University of Guelph > Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G > 2W1 > 519-824-4120 Ext. 56354 | le...@uoguelph.ca <mailto:le...@uoguelph.ca> > > www.uoguelph.ca/ccs <http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, > Twitter and Facebook > > <image005.png> > > From: cisco-voip <cisco-voip-boun...@puck.nether.net > <mailto:cisco-voip-boun...@puck.nether.net>> On Behalf Of Heim, Dennis > Sent: Friday, March 29, 2019 10:30 AM > To: Chris Clouse <chris.clo...@cdw.com <mailto:chris.clo...@cdw.com>>; Jason > Aarons (Americas) <jason.aar...@dimensiondata.com > <mailto:jason.aar...@dimensiondata.com>>; cisco-voip > (cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>) > <cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>> > Subject: Re: [cisco-voip] CUCM 12.5 CCMAdmin login error > > Best part of that bug…. > > Workaround: > Keep trying to login until it is successful. > > > Dennis Heim | Emerging Technology Architect (Collaboration) > World Wide Technology, Inc. | +1 314-212-1814 > <image006.gif> <https://twitter.com/CollabSensei> > <image007.gif> <xmpp:dennis.h...@wwt.com><image008.gif> > <tel:+13142121814><image009.gif> <sip:dennis.h...@wwtatc.com> > “The most powerful person in the world is the story teller. The storyteller > sets the vision, values and agenda of an entire generation that is to come” – > Steve Jobs > "Leaders who don't listen will eventually be surrounded by people who have > nothing to say" --- Andy Stanley > "Worry less about who you might offend, and more about who you might inspire" > -- Tim Allen > “Imagination is more important than knowledge.” -- Albert Einstein > “If you can raise the level of effort and performance in those around you, > you are officially a leader” – Urban Meyer > “The greatest danger for most of us is not that our aim is too high and we > miss it, but that it is too low and we reach it.” -- Michelangelo Buonarroti > “Mediocore managers play checkers (assuming everyone is the same). Great > managers play chess (acknowledging that everyone is unique)” – Marcus > Buckingham > “If you’re not failing every now and again, it’s a sign you’re not doing > anything very innovative” – Woody Allen > > Click here to join me in my Collaboration Meeting Room > <https://wwt.webex.com/meet/dennis.heim> > > From: cisco-voip <cisco-voip-boun...@puck.nether.net > <mailto:cisco-voip-boun...@puck.nether.net>> On Behalf Of Chris Clouse > Sent: Friday, March 29, 2019 9:58 AM > To: Jason Aarons (Americas) <jason.aar...@dimensiondata.com > <mailto:jason.aar...@dimensiondata.com>>; cisco-voip > (cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>) > <cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>> > Subject: Re: [cisco-voip] CUCM 12.5 CCMAdmin login error > > CSCvm76719 > > ~Chris > > From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net > <mailto:cisco-voip-boun...@puck.nether.net>] On Behalf Of Jason Aarons > (Americas) > Sent: Friday, March 29, 2019 8:09 AM > To: cisco-voip (cisco-voip@puck.nether.net > <mailto:cisco-voip@puck.nether.net>) <cisco-voip@puck.nether.net > <mailto:cisco-voip@puck.nether.net>> > Subject: [cisco-voip] CUCM 12.5 CCMAdmin login error > > > > Every time we are logged in to CUCM pub and step away when we try to log back > in we get the below error > > https://blah/ccmadmin/j_security_check > <https://blah/ccmadmin/j_security_check> > > HTTP Status 400 - Invalid direct reference to form login page > > > Known bug? > > -jason > > > This email and all contents are subject to the following disclaimer: > "http://www.dimensiondata.com/emaildisclaimer"; > <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.dimensiondata.com_Global_Policies_Pages_Email-2DDisclaimer.aspx&d=DwMFaQ&c=PzM68gSF_5r1R7BCE75oeA&r=Mtd_oRs0XS4YUZQRBEtJXoqyA13HyCrRFFUpCucX5ZI&m=n3lDuVUwrmI-DAohaFxy2H4-0UxcRQqUSMvxk_I2MF8&s=X9UxCO96MeSiEyPun6KQ5neQMoauZSty0Qxw3UAwUWc&e=>_______________________________________________ > cisco-voip mailing list > cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net> > https://puck.nether.net/mailman/listinfo/cisco-voip > <https://puck.nether.net/mailman/listinfo/cisco-voip>
_______________________________________________ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
