Yea, the Webex Contact Center (CJP) platform has this type of analytics platform. Cisco is working to make it available for UCCX/UCCE data as well.
On Wed, Jun 19, 2019 at 9:47 AM Matthew Loraditch < [email protected]> wrote: > Got a client on Shoretel right now and they have this product: > https://brightmetrics.com/product-mitel/ > > > > Anyone seen such a thing for Cisco? Based on what I’m seeing, this is a > combo of Contact Center type data, Workforce data, and CDR data. > > Matthew Loraditch > Sr. Network Engineer > p: *443.541.1518* <443.541.1518> > w: *www.heliontechnologies.com* <http://www.heliontechnologies.com/> | > e: *[email protected]* <[email protected]> > [image: Helion Technologies] <http://www.heliontechnologies.com/> > [image: Facebook] <https://facebook.com/heliontech> > [image: Twitter] <https://twitter.com/heliontech> > [image: LinkedIn] <https://www.linkedin.com/company/helion-technologies> > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip >
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