Agreed, but I've never done this for a customer, and here is my reasoning.
>From my understanding, when you install/upgrade, the md5 of the iso used is
written into the logs or a file on the system.  If TAC were so inclined,
they could tell if you installed from valid media or not.

Granted, I've had TAC supplied bootable media fail the media test and not
match md5, but was cleared in writing to use it.

I've never had TAC check my files before, but there is always the
possibility.

PUT can be a bit delayed (at least it has been for me), but never more than
about 24 hours.  Seems we get most orders in within 12 - 18 hours.


On Thu, Feb 6, 2020 at 11:17 AM Ryan Huff <ryanh...@outlook.com> wrote:

> I can handle the bootable issue far faster and more efficiently than the
> PUT process can, which is one of the reasons why I’ve found PUT to not be
> super useful to me.
>
> Sent from my iPhone
>
> On Feb 6, 2020, at 11:33, Pawlowski, Adam <aj...@buffalo.edu> wrote:
>
> 
>
> As far as I know, ordering from PUT creates a sales order number that is
> used for entitlement when migrating your licenses. It also gives you a
> bootable ISO or should.
>
>
>
>
>
>
>
> *From:* cisco-voip <cisco-voip-boun...@puck.nether.net> *On Behalf Of *Nick
> via cisco-voip
> *Sent:* Thursday, February 6, 2020 11:20 AM
> *To:* cisco-voip@puck.nether.net
> *Subject:* [cisco-voip] 12.5 Upgrade files posted on CCO
>
>
>
> The upgrade files for CUCM 12.5 both SU1 and SU2 both state the following
>
>
>
> For upgrades from 12.x only. Upgrades from 11.x or earlier are requested
> via PUT
>
>
>
> Is this just incorrect wording as far as i am aware there has never been
> any different files for upgrades from 11 or 12, I have ordered 12.5.1 SU1
> from PUT and the upgrade file is identical to the one you can download from
> CCO supposedly for 12 only?
>
>
>
> Anyone able to confirm these are the same files?
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