Thanks very much Lelio,

Kind regards

James

Sent with BlackBerry Work
(www.blackberry.com<http://www.blackberry.com>)


From: Lelio Fulgenzi <le...@uoguelph.ca<mailto:le...@uoguelph.ca>>
Date: Sunday, 22 Mar 2020, 8:53 pm
To: James Dust 
<james.d...@charles-stanley.co.uk<mailto:james.d...@charles-stanley.co.uk>>
Cc: cisco-voip@puck.nether.net 
<cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Jabber mobile calls disconnecting after 15 minutes

This message originates from outside Charles Stanley. Please do not click links 
or open attachments unless you know the sender and are confident the content is 
safe.

I ran across this. I believe it was fixed by turning off sip inspection on the 
firewall. It also stopped some sip phones and video endpoints from 
unregistering and re-registering after 3 (or 6) minutes.


Sent from my iPhone

On Mar 22, 2020, at 3:58 PM, James Dust 
<james.d...@charles-stanley.co.uk<mailto:james.d...@charles-stanley.co.uk>> 
wrote:

Good evening all,

I have a reoccurring issues for a handful or users, where their external calls 
via jabber mobile disconnects after 15 minutes exactly. This isn’t every user 
only a handful, and can happen over Wi-Fi or 4G networks when they work 
remotely.

I have tried allot of trouble shooting, but wondered if anyone else had 
experienced this very specific issue?

We are running:

Cucm 11.5
Expressway X12.5.3

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not be disclosed. Although it is believed that this email and any attachments 
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by email. We hereby give you notice that a delivery receipt does not constitute 
acknowledgement or receipt by the intended recipient(s).

Details of Charles Stanley group companies and their regulators (where 
applicable), can be found at this URL 
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