Didn’t think about that….

It’s running. Curious did you put enough RAM on for the cloud stuff to run? I’m 
wondering if it’s part of that. Mine has the RAM for the cloud services.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: [email protected]
From: Anthony Holloway <[email protected]>
Sent: Friday, April 3, 2020 3:45 PM
To: Matthew Loraditch <[email protected]>
Cc: Cisco VoIP Group <[email protected]>
Subject: Re: [cisco-voip] UCCX 12.5(1) Docker Engine Not Running

[EXTERNAL]

Thanks for the reply Matt.  You could just use the web interface to see if it's 
running or not.  It's not in CCX Seviceability, just plain Seviceability, under 
Network Services.

On Fri, Apr 3, 2020 at 2:43 PM Matthew Loraditch 
<[email protected]<mailto:[email protected]>> 
wrote:
If I could get RTMT to load on my one 12.5 install I’d let you know… some crazy 
java error but haven’t had time to deal with TAC on it. Happens on multiple 
PCs, Fresh RTMT installs and all.



Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518<tel:443.541.1518>
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
 |
e: [email protected]<mailto:[email protected]>
[Helion Technologies]<http://www.heliontechnologies.com/>
[Facebook]<https://facebook.com/heliontech>
[Twitter]<https://twitter.com/heliontech>
[LinkedIn]<https://www.linkedin.com/company/helion-technologies>
From: cisco-voip 
<[email protected]<mailto:[email protected]>> 
On Behalf Of Anthony Holloway
Sent: Friday, April 3, 2020 3:27 PM
To: Cisco VoIP Group 
<[email protected]<mailto:[email protected]>>
Subject: [cisco-voip] UCCX 12.5(1) Docker Engine Not Running

[EXTERNAL]

Anyone else running UCCX 12.5(1) and their Docker Engine is Not Running?

It's being caught by CriticalServicesDown and SyslogSeverityMatchFound and 
sending a lot of emails to tech support.

TAC is telling me the Docker Engine is not a UCCX service, so likely just some 
bloat on the UCOS/VOS image, however, that doesn't solve the problem of the 
alerts which are being sent.

I've asked for BU escalation at this point, and am waiting to hear back, but in 
the meantime, it would be good to know if others have already been down this 
path, or simply to put this information out there, for when you deploy your 
first UCCX 12.5(1).
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