My personal experience is that it gets talked about a lot, but then never purchased. For mostly cost reasons, but I think it's also the fact that it's one more vendor, one more contract, one more vm, one more management touch point, etc., and is the data you'll get really that useful, to warrant all that?
I personally have really wanted to see someone buy the Variphy suite, as it also does DID management and a few other things. I know the Donoma people post to this list often, so we might hear from them. Their website touts "telling a story" about the call, which I think is what most are missing. They just don't turn data into knowledge. I'd like to see Donoma pull that off, but again, I just don't see people buying anything. On Wed, Jun 3, 2020 at 3:58 PM UC Penguin <[email protected]> wrote: > I’m curious what third party CDR Analysis software is commonly used today > and pros/cons of each? > > Looking for something friendly for non-Engineers to run reports. > > Thanks in advance > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip >
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