Never heard of it. Looks like we're all learning something new from the list today. Thanks for sharing.
On Wed, Jun 3, 2020 at 7:54 PM Tim Smith <[email protected]> wrote: > Hi guys, > > Crossposting here possibly for some of you. > This tool is truly awesome. IMHO - If we all get on board, this will > definitely help drastically decrease time to resolve TAC cases. > I'm sure that will benefit us all! > > This works to collect pretty much everything TAC needs - i.e. you can > shelve your RTMT collection process 🙂 > Oh, it works with CUBE too! > > Also, don't know if anyone is using TAC bot yet either, but I'm loving > that too. > > > See below: > > If you are a hybrid Cisco UC customer with Webex Control Hub and > On-Premise UC (CUCM, IMP, Expressway etc). > Here is an amazing piece of kit that is currently flying a little under > the radar. > > Meet the Cisco Webex Serviceability Connector! > Deploy the serviceability connector on an on-premise Expressway. Then > connect it to your on-premise CUCM, IMP, UCCX, Expressways. > > Add the Connector in your Control Hub, and now Cisco TAC will be able to > interrogate your on-premise UC apps for diagnostics. (Including running > debugs through the Collaboration Solutions Analyser - looking for common > issues) > > https://lnkd.in/g6caifH > > Cheers, > > Tim > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip >
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