hi Charles

i think i dont have to reboot CUCM and use username:pwrecovery/password:pwreset 
and just attach a iso image and select option and remove iso image once 
prompted.


Regards


Naresh Rathore

________________________________
From: Charles Goldsmith <[email protected]>
Sent: Wednesday, August 26, 2020 11:49 AM
To: naresh rathore <[email protected]>
Cc: [email protected] <[email protected]>
Subject: Re: [cisco-voip] os admin and security password recovery 10.5.2

Use the recovery ISO to change the passwords, it doesn't matter which order you 
do the nodes in, but before you shut it down, hit RTMT and make sure your 
database is in sync.

On Tue, Aug 25, 2020 at 7:34 PM naresh rathore 
<[email protected]<mailto:[email protected]>> wrote:
hi


one of our new customer have redundant cucm, im and presence and unity. they 
are still using 10.5.2.2000-1. they dont have recording of cli and security 
password and want to reconfigure those. i came through following link

https://community.cisco.com/t5/collaboration-voice-and-video/cucm-passwords-and-password-recovery/ta-p/3162863

i have following queries.


  1.  do we have to use recovery iso or bootable cucm/imp/cuc iso
  2.  in case of redundancy, whether we have to do publisher first and then 
subscriber?
  3.  customer dont have iso images for 10.5.2.2000-1. when i looked into 
software, i found out that recovery image of 10.5.2.1000-5 is available only? 
will it work when i use it while changing cli and security password for 
10.5.2.2000-1.

Regards

Naray
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