hi
I have a requirement to call external land line number after particular option is selected (uccx 12.0). for that I used call redirect step and mentioned destination number as desired landline number. when I make a test call, all calls are not successful ( i also checked after office hours when there is no other call except test call), may be 2 out of 5 calls are successful and the call gets connected but mostly i hear double beep and call gets disconnected rather than connecting me to landline number. it doesnt appear to be CSS, Partition issue as all calls are not failing. any suggestions? Regards Naresh Rathore
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