Thank you Myron I have found that option as you described.

Kind regards

James

From: Myron Young <mdavid_yo...@hotmail.com>
Sent: 03 July 2021 20:06
To: James Dust <james.d...@charles-stanley.co.uk>
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] UCCX skill manager page

This message originates from outside Charles Stanley. Please do not click links 
or open attachments unless you know the sender and are confident the content is 
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We had the same discovery as well. It’s no longer a separate page but functions 
are within Finesse webpage as an advanced capability to your supervisors, but 
the supervisors need to have appropriate permissions from CCX admin. Search 
under supervisor capability view and thats where the access control is managed.


On Jul 3, 2021, at 1:31 PM, James Dust 
<james.d...@charles-stanley.co.uk<mailto:james.d...@charles-stanley.co.uk>> 
wrote:

Afternoon all,

We have recently moved our users on a version ‘’12.5.1’’ UCCX cluster, and 
apparently our supervisors were able to access skill’s page on the previous 
version via this link ‘’ https://hostname/mobileskillmanager/index.html’’

As this no longer appears to be working, is this a feature that’s been 
withdrawn of something that needs to be enabled?

Many thanks in advance.

James




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