You know the rule, reboot three times. On Fri, Sep 17, 2021 at 6:13 PM Lelio Fulgenzi <le...@uoguelph.ca> wrote:
> > Hey, that’s great news! A reboot for a solution is inevitable possibility. > > Sent from my iPhone > > On Sep 17, 2021, at 6:22 PM, Jonathan Charles <jonv...@gmail.com> wrote: > > > > CAUTION: This email originated from outside of the University of Guelph. > Do not click links or open attachments unless you recognize the sender and > know the content is safe. If in doubt, forward suspicious emails to > ith...@uoguelph.ca > > So, it looks like we were sending our auth requests to an F5 which was > sending the requests to two ADFS 2.0 servers... when they hit server 01, > everything was fine... when they hit server 2, they would error out about > 30% of the time (hence the infrequency)... we rebooted server 2 and so far > all connections to server 2 are succeeding (not erroring out via SAML.. > )... > > We are monitoring but this appears to be just Windows being Windows. > > > Jonathan > > On Fri, Sep 17, 2021 at 4:53 PM Lelio Fulgenzi <le...@uoguelph.ca> wrote: > >> Keep us updated on the outcome. This is a good learning experience for >> all of us. >> >> Sent from my iPhone >> >> On Sep 17, 2021, at 3:18 PM, Jonathan Charles <jonv...@gmail.com> wrote: >> >> >> >> CAUTION: This email originated from outside of the University of Guelph. >> Do not click links or open attachments unless you recognize the sender and >> know the content is safe. If in doubt, forward suspicious emails to >> ith...@uoguelph.ca >> >> Thanks, let me try it... >> >> On Fri, Sep 17, 2021 at 10:23 AM Adam Pawlowski <aj...@buffalo.edu> >> wrote: >> >>> Ask whoever runs the IDP to add a skew or offset to the relationship >>> that you’re using. >>> >>> >>> >>> It is not feasible for the things to be exactly in sync to high >>> precision at all times, and this comes up using timing from VMWare, mixed >>> sources etc. >>> >>> >>> >>> With ADFS the property is NotBeforeSkew, which you can give a minute or >>> whatever you’re comfortable with, which should alleviate this issue. >>> >>> >>> >>> Best, >>> >>> >>> >>> Adam Pawlowski >>> >>> >>> >>> >>> >>> >>> >>> *From:* cisco-voip <cisco-voip-boun...@puck.nether.net> *On Behalf Of >>> *Jonathan >>> Charles >>> *Sent:* Friday, September 17, 2021 9:00 AM >>> *To:* Kent Roberts <k...@fredf.org> >>> *Cc:* cisco-voip@puck.nether.net >>> *Subject:* Re: [cisco-voip] [External] Error Processing SAML Response >>> >>> >>> >>> The error message in the Cisco traces (SSO) is: >>> >>> >>> >>> 2021-09-15 16:07:43,791 DEBUG [http-nio-81-exec-22] fappend.SamlLogger - >>> SAML2Utils.checkConditions: NotOnOrAfter Condition = Wed Sep 15 >>> 22:07:44 UTC 2021 *- this time is 17:07:44 CDT* >>> >>> 2021-09-15 16:07:43,791 DEBUG [http-nio-81-exec-22] fappend.SamlLogger - >>> SAML2Utils.checkConditions: NotBefore Condition = Wed Sep 15 21:07:44 >>> UTC 2021 *- this time is 16:07:44 CDT* >>> >>> >>> >>> 2021-09-15 15:25:10,642 ERROR [http-nio-81-exec-10] >>> authentication.SAMLAuthenticator - Error while processing saml response The >>> time in the Assertion's Condition is invalid. >>> com.sun.identity.saml2.common.SAML2Exception: The time in the >>> Assertion's Condition is invalid. >>> >>> >>> >>> Basically what appears to be occurring is we get a NotBefore of 1 second >>> after our request came in (16:07:43) and it gets killed.... >>> >>> >>> >>> The real question is what they need to do on the ADFS side to fix >>> this... why are they sending us a time in the future? The argument is NTP >>> is off by one second for one of the servers (all of them show synched)... >>> >>> >>> >>> >>> >>> Jonathan >>> >>> >>> >>> On Thu, Sep 16, 2021 at 8:29 PM Kent Roberts <k...@fredf.org> wrote: >>> >>> Oh, ok if I mis-understood then, yes a SAML trace would be good, as well >>> as knowing is this new or did it work. Seems similar to what I have seen >>> in UCCE with the packet stuff not signed or wrong encryption type… course >>> thats UCCE vs CUCM, but usually cucm just works… >>> >>> >>> >>> >>> >>> On Sep 16, 2021, at 6:45 PM, Johnson, Tim <johns...@cmich.edu> wrote: >>> >>> >>> >>> Nah, looks like he said logging into CCM Admin pages, with AD accounts, >>> so all areas of the web UI (I believe). The NTP errors that I’ve seen are >>> presented as SAML assertion errors. >>> >>> >>> >>> I’m curious if this is a new SSO config, or if it was working properly >>> and something’s changed. >>> >>> >>> >>> *From:* cisco-voip <cisco-voip-boun...@puck.nether.net> *On Behalf Of *Kent >>> Roberts >>> *Sent:* Thursday, September 16, 2021 8:37 PM >>> *To:* Matthew Loraditch <mloradi...@heliontechnologies.com> >>> *Cc:* cisco-voip@puck.nether.net >>> *Subject:* [External] Re: [cisco-voip] Error Processing SAML Response >>> >>> >>> >>> Remember he said it also was happening on the CUCM Admin account which >>> has nothing to do with SSO/SAML. So means its most likely internal to >>> cucm... >>> >>> >>> >>> On Sep 16, 2021, at 4:36 PM, Matthew Loraditch < >>> mloradi...@heliontechnologies.com> wrote: >>> >>> >>> >>> The logs are pretty clear when its a time difference as the error. I’ve >>> not seen it randomly occur but definitely the error will be it’s time and >>> may even show the difference. >>> >>> >>> >>> Its the 4j log file for sso I believe >>> >>> >>> >>> Get Outlook for iOS >>> <https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Faka.ms%2Fo0ukef&data=04%7C01%7Cajp26%40buffalo.edu%7C1963a460d0994b71bb6f08d979db7c94%7C96464a8af8ed40b199e25f6b50a20250%7C0%7C0%7C637674806441778209%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=zpq5%2Fs6ztI5P7iDfkQxw4L9aC0M7j2PwPBjL19PE16s%3D&reserved=0> >>> >>> >>> >>> *Matthew Loraditch*** >>> >>> *Sr. Network Engineer* >>> >>> *(He/Him/His)* >>> >>> p: *443.541.1518* <443.541.1518> >>> >>> w: *www.heliontechnologies.com* >>> <https://nam12.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.heliontechnologies.com%2F&data=04%7C01%7Cajp26%40buffalo.edu%7C1963a460d0994b71bb6f08d979db7c94%7C96464a8af8ed40b199e25f6b50a20250%7C0%7C0%7C637674806441788204%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=qL4mHsUJu%2FhP8PN9bOmdi9hVrTDOTg%2FNwzN%2FMWCAmE0%3D&reserved=0> >>> >>> | >>> >>> e: *mloradi...@heliontechnologies.com* >>> <mloradi...@heliontechnologies.com> >>> >>> <image657209.png> >>> <https://nam12.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.heliontechnologies.com%2F&data=04%7C01%7Cajp26%40buffalo.edu%7C1963a460d0994b71bb6f08d979db7c94%7C96464a8af8ed40b199e25f6b50a20250%7C0%7C0%7C637674806441798200%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=CdLKOTY3ZcCR9womF6wlOY6Im8RHC9Na6NkKQvLKjnk%3D&reserved=0> >>> >>> <image487691.png> >>> <https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffacebook.com%2Fheliontech&data=04%7C01%7Cajp26%40buffalo.edu%7C1963a460d0994b71bb6f08d979db7c94%7C96464a8af8ed40b199e25f6b50a20250%7C0%7C0%7C637674806441798200%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=fatJj8XLG3VtCaEsjQ1W63TsC3bg%2BqxK0Y%2FoSis459A%3D&reserved=0> >>> >>> <image529913.png> >>> <https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Fheliontech&data=04%7C01%7Cajp26%40buffalo.edu%7C1963a460d0994b71bb6f08d979db7c94%7C96464a8af8ed40b199e25f6b50a20250%7C0%7C0%7C637674806441808197%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=WkZXjBTTiA6DJ0wsUiPqQ3NEE3Q%2FPnv56rQ4t7UzmX4%3D&reserved=0> >>> >>> <image776611.png> >>> <https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhelion-technologies&data=04%7C01%7Cajp26%40buffalo.edu%7C1963a460d0994b71bb6f08d979db7c94%7C96464a8af8ed40b199e25f6b50a20250%7C0%7C0%7C637674806441818192%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=bfoWXKNlvRYyT1LghENvfegHTWdy3e26GZm4H0wW2Bo%3D&reserved=0> >>> ------------------------------ >>> >>> *From:* cisco-voip <cisco-voip-boun...@puck.nether.net> on behalf of >>> Lelio Fulgenzi <le...@uoguelph.ca> >>> *Sent:* Thursday, September 16, 2021 4:32:12 PM >>> *To:* Jonathan Charles <jonv...@gmail.com>; Benjamin Turner < >>> benmtur...@hotmail.com> >>> *Cc:* cisco-voip@puck.nether.net <cisco-voip@puck.nether.net> >>> *Subject:* Re: [cisco-voip] Error Processing SAML Response >>> >>> >>> >>> >>> >>> [EXTERNAL] >>> >>> >>> >>> >>> >>> Have you been able to confirm the time difference? >>> >>> >>> >>> I’m not trying to take their side of things, but if it’s minutes off, I >>> wouldn’t doubt that’s possible. SSO is highly secure, right? A time >>> difference might be enough to throw it off? >>> >>> >>> >>> Here’s reference: >>> >>> >>> >>> >>> https://support.pingidentity.com/s/article/Accounting-for-Time-Drift-Between-SAML-Endpoints50907 >>> <https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsupport.pingidentity.com%2Fs%2Farticle%2FAccounting-for-Time-Drift-Between-SAML-Endpoints50907&data=04%7C01%7Cajp26%40buffalo.edu%7C1963a460d0994b71bb6f08d979db7c94%7C96464a8af8ed40b199e25f6b50a20250%7C0%7C0%7C637674806441818192%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=Y0eG9Ol%2Bk%2FORNNl1SayhCejzMfOSzJqldNLDpathMuI%3D&reserved=0> >>> >>> >>> >>> >>> >>> >>> >>> *From:* cisco-voip <cisco-voip-boun...@puck.nether.net> *On Behalf Of >>> *Jonathan >>> Charles >>> *Sent:* Thursday, September 16, 2021 6:23 PM >>> *To:* Benjamin Turner <benmtur...@hotmail.com> >>> *Cc:* cisco-voip@puck.nether.net >>> *Subject:* Re: [cisco-voip] Error Processing SAML Response >>> >>> >>> >>> *CAUTION:* This email originated from outside of the University of >>> Guelph. Do not click links or open attachments unless you recognize the >>> sender and know the content is safe. If in doubt, forward suspicious emails >>> to ith...@uoguelph.ca >>> >>> >>> >>> No... TBH, I have never heard of it... >>> >>> >>> >>> TAC is hyper-asserting that the issue is time mismatch between CUCM/CUC >>> and ADFS... >>> >>> >>> >>> >>> >>> Jonathan >>> >>> >>> >>> On Thu, Sep 16, 2021 at 4:08 PM Benjamin Turner <benmtur...@hotmail.com> >>> wrote: >>> >>> Have you tried to run a SAML Tracer? >>> >>> >>> >>> Sincerely, >>> Benjamin M. Turner >>> ------------------------------ >>> >>> *From:* cisco-voip <cisco-voip-boun...@puck.nether.net> on behalf of >>> Jonathan Charles <jonv...@gmail.com> >>> *Sent:* Thursday, September 16, 2021 4:56:48 PM >>> *To:* cisco-voip@puck.nether.net <cisco-voip@puck.nether.net> >>> *Subject:* [cisco-voip] Error Processing SAML Response >>> >>> >>> >>> So, users are randomly getting the above error when logging into CUCM >>> UCMUser or CUC Inbox... we are also getting it using AD credentials into >>> admin pages for CUCM/CUC/etc. >>> >>> >>> >>> For a user, it will work find repeatedly, then you will get the error, >>> close your browser, and reopen, still get the error for a few minutes. Then >>> later it will work. When a user is affected, other users work fine. >>> >>> >>> >>> TAC is saying it is an NTP issue, however, NTP between CUCM 12.5 and IdP >>> (ADFS 2.0) is fine. >>> >>> >>> >>> Pings are around 1ms between servers. >>> >>> >>> >>> Any ideas? >>> >>> >>> >>> >>> >>> Jonathan >>> >>> >>> >>> >>> >>> >>> >>> _______________________________________________ >>> cisco-voip mailing list >>> cisco-voip@puck.nether.net >>> https://puck.nether.net/mailman/listinfo/cisco-voip >>> <https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpuck.nether.net%2Fmailman%2Flistinfo%2Fcisco-voip&data=04%7C01%7Cajp26%40buffalo.edu%7C1963a460d0994b71bb6f08d979db7c94%7C96464a8af8ed40b199e25f6b50a20250%7C0%7C0%7C637674806441828188%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=Fuo8Su5KRFqH66Rs6dvG3sr9oMn9WfO22Zea71mBssc%3D&reserved=0> >>> >>> >>> >>> _______________________________________________ >>> cisco-voip mailing list >>> cisco-voip@puck.nether.net >>> https://puck.nether.net/mailman/listinfo/cisco-voip >>> <https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpuck.nether.net%2Fmailman%2Flistinfo%2Fcisco-voip&data=04%7C01%7Cajp26%40buffalo.edu%7C1963a460d0994b71bb6f08d979db7c94%7C96464a8af8ed40b199e25f6b50a20250%7C0%7C0%7C637674806441838182%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=mco%2B8WqxUFyYE0I2abCKnh2WJL8iT7QV29j4%2Bg0Doos%3D&reserved=0> >>> >>> _______________________________________________ >> cisco-voip mailing list >> cisco-voip@puck.nether.net >> https://puck.nether.net/mailman/listinfo/cisco-voip >> >>
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