platform config xml is created during install, which is something that TAC will have to root in and modify / resolve for you.
On Sun, Jun 4, 2023 at 9:01 AM Terry Oakley <terry.oak...@rdpolytech.ca> wrote: > Cannot login to the GUI on the publisher but can on both subscribers. > cli to publisher and ran 'show tech dbstateinfo' > [Fatal Error] platformConfig.xml:187:16: Character reference "" is an > invalid XML character. > > If I go to the output file 'showtechdbstate....txt I see the same fatal > error as above > > In the log file I have > > db...@xxx.rdcxxxx.xxx: User db...@xxx.rdcxxxx.xxx's password is not > correct format for the database server. > Password validation for user (dbims) failed! > Check for password aging/account lock-out > > run utils dbreplication runtimestate > same invalid xml character error > Sync completed > All tables are in sync > > > When I logon to the Subscribers (GUI) and run the System report Unified CM > Database Status I get > > Source has failed due to source on xxx timing out > The publisher database cannot be reached > The local database cannot be reached > > Kind of spinning my wheels as I am not sure where to start to get the > publisher back into the happy world of the CCM cluster and remote users > will be trying to connect via Jabber and my remote test fails. > > Thanking you in advance for any assistance/direction you can provide. > > Terry > > > _______________________________________________ > cisco-voip mailing list > cisco-voip@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-voip >
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