Hi guys,

Need some direction to work on this problem on mine. We sold a customer one
unit of CE507 (Cisco Content Engine 507) software version 3.1.1, after 9
months the hard disk crashed and we raplace with a new HD (Firmware S96H).

After replacing the hard disk we encounter a problem. We reloaded the image
(ce507-cache-311.bin) and after that we just can't seems to get back in
using the previous password.

We proceed to perform the password recovery. I am supposed to press RETURN
key at the following line :

Cisco CE boot: hit RETURN to set boot flags:0009

But opps.... the line is not display through out the entire boot up process.
I have captured the screen and attached as below :
______________________________________________________________________
Initializing memory.  Please wait.
BIOS Version: Cisco 03.0C
BIOS Build date: 06/22/01
Symbios, Inc. SDMS (TM) V4.0 PCI SCSI BIOS, PCI Rev. 2.0, 2.1
Copyright 1995, 1998 Symbios, Inc.
PCI-4.11.00

HBA ID LUN VENDOR   PRODUCT          REV  SYNC WIDE INT13  CYL/ HD/SEC
--- -- --- -------- ---------------- ---- ---- ---- ----- ------------
 0   0  0  IBM      DDYS-T18350M     S96H 80.0  16   BOOT 1024/ 64/32
 0   7  0  Symbios  SYM53C895        0002 80.0  16

Symbios, Inc. PCI boot ROM successfully installed!
System Now Booting ...[BOOT-ASM]
[BOOT-PHASE2]: entered
[BOOT-PHASE2]: build date: Wed May 30 10:03:59 PDT 2001, build number 1
[BOOT-PHASE2]: directory verified ok
[BOOT-PHASE2]: examining phase3 boot-rom:  'default_bootrom'
[BOOT-PHASE3]: entered
[BOOT-PHASE3]: version 1, built Fri Feb 8 16:19:36 PST 2002
[BOOT-PHASE3]: directory verified ok
[BOOT-PHASE3]: enter `***' for rescue image: timeout
[BOOT-PHASE3]: default system image is 78 sectors
[BOOT-PHASE3]: loaded 78 device sectors to 0x2000000!
[BOOT-PHASE3]: extracting system image at 0x2000000
[BOOT-PHASE3]: loading kernel
[BOOT-PHASE3]: system image header: v=2, b=893827, i=9219641
[BOOT-PHASE3]: alternate kernel length: 0
[BOOT-PHASE3]: rd set at 0x6000000, len 9219641
[BOOT-PHASE3]: moving 3072 code bytes to 0x90000
[BOOT-PHASE3]: checksum of relocated ramdisk (6000000) is
2a5dc12f17f3ead14c1a2f
[BOOT-PHASE3]: invoking kernel now
[BOOT-PHASE2]: booting kernel
Linux version 2.3.36.csco ([EMAIL PROTECTED]) (gcc version egcs-2.91.66
19990314/1
setup.c: E820 fixup: old map: 5 entries; new map: 7 entries
e820: 0009ec00 @ 00000000 (usable)
e820: 00001400 @ 0009ec00 (reserved)
e820: 0001f800 @ 000e0800 (reserved)
e820: 00e00000 @ 00100000 (usable)
e820: 00100000 @ 00f00000 (reserved)
e820: 0f000000 @ 01000000 (usable)
e820: 00100000 @ fff00000 (reserved)
Scan SMP from 7c000000 for 1024 bytes.
Scan SMP from 7c09fc00 for 1024 bytes.
Scan SMP from 7c0f0000 for 65536 bytes.
Scan SMP from 7c09ec00 for 4096 bytes.
setup.c: reserved bootmem for INITRD_START = 0x6000000, INITRD_SIZE = 9219641
mapped APIC to ffffe000 (01000000)
On node 0 totalpages: 00010000
zone(0): 4096 pages.
zone(1): 61440 pages.
zone(2): 0 pages.
Detected 598411222 Hz processor.
Console: colour *CGA 15x25
Calibrating delay loop... 596.38 BogoMIPS
kdb version 1.3 by Scott Lurndal. Copyright SGI, All Rights Reserved
Memory: 242496k/262144k available (1596k kernel code, 18232k reserved, 181k
dat)
Buffer-cache hash table entries: 16384 (order: 4, 65536 bytes)
Page-cache hash table entries: 65536 (order: 6, 262144 bytes)
Pentium-III serial number disabled.
Checking 386/387 coupling... OK, FPU using exception 16 error reporting.
Checking 'hlt' instruction... OK.
POSIX conformance testing by UNIFIX
Pentium-III serial number disabled.
per-CPU timeslice cutoff: 50.03 usecs.
CPU0: Intel Pentium III (Coppermine) stepping 06
SMP motherboard not detected. Using dummy APIC emulation.
Initializing CPU#0
calibrating APIC timer ...
.... CPU clock speed is 598.3861 MHz.
.... host bus clock speed is 0.0000 MHz.
cpu: 0, clocks: 0, slice: 0, nr: 1.
CPU0
Setting commenced=1, go go go
PCI: PCI BIOS revision 2.10 entry at 0xea39c
PCI: Using configuration type 1
PCI: Probing PCI hardware
PCI: Cannot allocate resource region 2 of device 00:0d.0
PCI: Cannot allocate resource region 2 of device 00:0e.0
PCI: Allocation of memory region 00:0d.0/2 (-1609564160 bytes) failed
PCI: Allocation of memory region 00:0e.0/2 (-1609564160 bytes) failed
Limiting direct PCI/PCI transfers.
Linux NET4.0 for Linux 2.3
Based upon Swansea University Computer Society NET3.039
skb_init: memory pools configured to steal max 150994944 bytes (144MB) for
skbuy
skb_init: pool locking done by local_irq_save/local_irq_restore, 4 CPUs
NET4: Unix domain sockets 1.0/SMP for Linux NET4.0.
NET4: Linux TCP/IP 1.0 for NET4.0
IP Protocols: ICMP, UDP, TCP
TCP: Hash tables configured (established 16384 bind 16384)
Starting kswapd v1.6
Serial driver version 4.91 (1999-11-17) withKeyboard timeout[2]
Keyboard timeout[2]
 MANY_PORTS SHARE_IRQ SERIAL_PCI PCI_IOMEM enabled
ttyS00 at 0x03f8 (irq = 4) is a 16550A
ttyS01 at 0x02f8 (irq = 3) is a 16550A
pty: 256 Unix98 ptys configured
Linux video capture interface: v1.00
DIAMOND-RAMDISK driver initialized: 16 RAM disks of 65536K size 1024
blocksize
DIAMOND-RAMDISK: Found compressed initrd image
DIAMOND_RAMDISK: compressed_read: ramdisk md5sum:
2a5dc12f17f3ead14c1a2439392c8f
DIAMOND-RAMDISK: allocate_ramdisk_space [rd 0]: map is 0x7d6d0000
DIAMOND-RAMDISK: diamond_crd_load (end): 2a5dc12f17f3ead14c1a2439392c8a2f
DIAMOND-RAMDISK: compressed_free called!
DIAMOND-RAMDISK: compressed_free:  NOT CALLING free_initrd_mem!
DIAMOND-RAMDISK: diamond_rd_init returns
Uniform Multi-Platform E-IDE driver Revision: 6.21
PIIX4: IDE controller on PCI bus 00 dev 39
PIIX4: not 100% native mode: will probe irqs later
    ide0: BM-DMA at 0xfc00-0xfc07, BIOS settings: hda:pio, hdb:pio
    ide1: BM-DMA at 0xfc08-0xfc0f, BIOS settings: hdc:pio, hdd:pio
Floppy drive(s): fd0 is 1.44M, fd1 is 1.44M
FDC 0 is a post-1991 82077
sym53c8xx: at PCI bus 0, device 15, function 0
sym53c8xx: setting PCI_COMMAND_PARITY...(fix-up)
sym53c8xx: 53c895 detected
sym53c895-0: rev 0x2 on pci bus 0 device 15 function 0 irq 5
sym53c895-0: ID 7, Fast-40, Parity Checking
sym53c895-0: on-chip RAM at 0xa0081000
sym53c895-0: restart (scsi reset).
sym53c895-0: Downloading SCSI SCRIPTS.
scsi0 : sym53c8xx - version 1.5g
scsi : 1 host.
  Vendor: IBM       Model: DDYS-T18350M      Rev: S96H
  Type:   Direct-Access                      ANSI SCSI revision: 03
Detected scsi disk sda at scsi0, channel 0, id 0, lun 0
sym53c895-0-: tagged command queue depth set to 4
scsi : detected 1 SCSI disk total.
sym53c895-0-: FAST-20 WIDE SCSI 40.0 MB/s (50 ns, offset 31)
SCSI device sda: hdwr sector= 512 bytes. Sectors= 35843670 [17501 MB] [17.5
GB]
eepro100.c:v1.09j 7/27/99 Donald Becker
http://cesdis.gsfc.nasa.gov/linux/drivel
eth0: Intel PCI EtherExpress Pro100 at 0x8c804000, 00:08:21:BF:21:F1, IRQ 9.
  Board assembly 668081-002, Physical connectors present: RJ45
  Primary interface chip i82555 PHY #1.
  General self-test: passed.
  Serial sub-system self-test: passed.
  Internal registers self-test: passed.
  ROM checksum self-test: passed (0x04f4518b).
  Receiver lock-up workaround activated.
eth1: Intel PCI EtherExpress Pro100 at 0x8c806000, 00:08:21:BF:21:F2, IRQ 10.
  Board assembly 668081-002, Physical connectors present: RJ45
  Primary interface chip i82555 PHY #1.
  General self-test: passed.
  Serial sub-system self-test: passed.
  Internal registers self-test: passed.
  ROM checksum self-test: passed (0x04f4518b).
  Receiver lock-up workaround activated.
eepro100.c:v1.09j 7/27/99 Donald Becker
http://cesdis.gsfc.nasa.gov/linux/drivel
Partition check:
 sda: sda1 sda2 sda3 sda4 
Cisco ContentEngine Flash Driver Version 0.01
wccp: v1.00 (20000327), debug=0
wccp_list_bypass v1.0.0
wccp_list_bypass tuple allocated 20480
DIAMOND-RAMDISK: drd_open called w/ dev 0x0
VFS: Mounted root (ext2 filesystem).
Freeing unused kernel memory: 388k freed
INIT: version 2.78 booting
Content Engine application software initializing
Mounting non-disk filesystems
Set clock: Wed Jan  2 06:43:18 EST 1980
Loading kernel module ipchains.o
Upping loopback interface
setting $TERM to vt100
set /proc/sys/fs/file-max to 65536
set /proc/sys/net/ipv4/ip_local_port_range to 10000     61000
set /proc/sys/kernel/shmmax to 268435456
set /proc/sys/net/core/rmem_max to 131072
set /proc/sys/net/core/wmem_max to 131072
calculated checksum: 18092cf5e52c5df09f62d43e83732638
embedded md5sum    : 00000000000000000000000000000000
calculated eth0 mac: 00:08:21:bf:21:f1
embedded eth0 mac  : 00:08:21:bf:21:f1
  other cookie info:
    HWVersion: 2
    PartNumber: 115 89 51 45 6
    BoardRevision: 5
    SerialNumber: 83 67 75 48 53 52 56 48 48 51 81
    TestDate: 22-2-2002
    ChipRev: 176
    ModelNum: 67 69 53 48 55
    VendID: 2
    CookieVer: 2
    ExtModel: 
    Chksum: 0x30
INIT: Entering runlevel: 3
Entering non-interactive startup
Starting cron daemon:                                      [  OK  ]


Cisco Content Engine Console

Username: disk01 is missing. Host: 0, Channel: 0, Scsi ID: 1
disk00  (scsi host 0, channel 0, id 0)
disk01  (scsi host 0, channel 0, id 1)  NOT available
disk00 doesn't have SWFS on it, please run "disk recover" after system boots
up
Disk configuration is initialized



Cisco Content Engine Console
______________________________________________________________________

Can anyone tell me what went wrong ? Appreciate for some suggestion.

Thanks

Regards,

Tee



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