At 09:55 AM 10/4/00, . wrote:
>I had a very bad experience with Global Knowledge last year at their New
>York Office. I was taking the ICRC class.
>The first day went very well. I dont remember the insturctor name.
>However the second day he didnt turn up. Seems his wife delivered a baby
>girl.
>While we were all happy for him, his not showing up badly screwed up our
>training class.
>So we sat around doing nothing.
That's bad. The show must go on. I managed a training department for a
while. I'll never forget the Sunday evening when two instructors had
parents in the hospital on death's door, one instructor was snowed in, and
one instructor was scheduled for surgery. All other instructors were
already scheduled to teach. But we found an excellent instructor who flew
to the site by Monday morning and did a terrific job. That must happen.
Leaving a class without an instructor is inexcusable.
And that's probably more than you ever wanted to know on the subject! &;-)
Priscilla
>The Global Knowledge Training class manager
>said that they are trying to get another instructor to take the class. He
>had to fly in from Atlanta and started teaching late on the third day ( We
>had already lost more than 1 and half days of training) .
>The new insturctor had to now rush through the rest of the material in the
>remaining time and even left out some stuff. We were not able to do even
>half of the training labs. On the whole a very disappointing experience. My
>company who had paid for my training, sent an letter of complaint to Global
>Knowledge, but they conveniently chose to ignore the letter. No response
>from them to this day. We sent out another letter.. still no response.
>
>Very unprofessional of them.
>
>After that experience, my company stopped sending students to Global
>knowledge and we have made it a policy never to recommend them to any one.
>I am sure many of you may have positive things to say about Global
>Knowledge, but this is what happened to me.
>
>
>----- Original Message -----
>From: "J K" <[EMAIL PROTECTED]>
>To: <[EMAIL PROTECTED]>
>Sent: Tuesday, October 03, 2000 10:10 PM
>Subject: Question About Global Knowledge
>
>
> > Hello all,
> >
> > A few weeks back their were messages about people that were disapointed
>with
> > their class that they could send an e-mail to their office . Has anyone
>had
> > a bad experience . And if so who did they contact ...
> >
> > thanks in advance
> >
> > Jim
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________________________
Priscilla Oppenheimer
http://www.priscilla.com
**NOTE: New CCNA/CCDA List has been formed. For more information go to
http://www.groupstudy.com/list/Associates.html
_________________________________
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Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
