Sometimes it is hard to for certain customers to get access to System
Engineers other than Sales Engineers.  Sales Engineers are expected to have
a strong knowledge of their assigned products and any related technologies
conceptually.  They also don't get a lot of hands on time because they are
not expected to.  This is a job for our partners or our own Professional
Service team.  No matter what you ALWAYS want more than one opinion in
anything you purchase or implement.  Everyone has a different way to do
things, and this is where this mailing list provides a lot of value.

-Eddie

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of
Jim Bond
Sent: Friday, December 15, 2000 1:47 AM
To: [EMAIL PROTECTED]; [EMAIL PROTECTED]
Subject: Re: Cisco sales engineer -- ARGH!


1. I think you should talk to a Systems Engineer, not
Sales Engineer.

2. 6500 switch doesn't fit in your network doesn't
mean Foundry is better; likewise this sale guy is
idiot doesn't mean all sales guys at Cisco are idiots.

I say this because I'm very happy with Cisco SEs. I've
worked with at least 15 of Cisco SEs, most of them are
kind, helpful and knowledgeable.

Just my opion.


Jim

--- Kenneth Lorenzo <[EMAIL PROTECTED]>
wrote:
> Is it just me or is it that Sales engineers at Cisco
> try to sell stuff that
> they don't even know will fit right for the
> environment at which the Cisco
> stuff are to be installed. Take for instance, I
> invited a Sales engineer to
> come over our office this morning showing him what
> our network looks like.
> We have about 170 users connected to HP 4000
> Switches. Anyway, this guy
> walks in, tells me that "oh, this is not the best
> solution. The best
> solution is to go with a pair of 6500 Catalyst
> switches for redundancy with
> an intergrated router and VLANs blah blah blah".
>
> It seems like he just got off a class about 6500 and
> he was inspired to sell
> it to us using every acronymn he heard at the
> training class. $12000 MSRP
> for a 48 port 10/100 is not exactly a selling point
> when it comes to
> comparing prices with either HP or Foundry. This guy
> doesn't even know that
> 6500s aren't normally implemented in the Access
> Layer unless we have some
> spare $100,000 to throw around!
>
> Just because they work for Cisco doesn't mean
> they're network engineers!
> Whew,... that felt good. I needed to vent a little.
>
> Now, I look forward to Monday when I'm supposed to
> meet with a CCIE who
> works for Foundry...
>
> Kenneth
>
>
> _________________________________
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