I am hoping someone could provide me some experienced perspective for the
following situation:
We utilize a somewhat 'new on the block' co-location facility, and while
they otherwise provide fantastic service I have some questions about the
routing performance.
Over the past few weeks, I have noticed a degradation of service on our
colocator-provided connection. (significant latency, and loss of packets)
As a result, I have been tracerouting our corporate offices from our
co-location facility (only 30 miles away) and it takes anywhere from 13 to
16 hops to reach it's destination. I have been doing this on a
semi-scientific basis (whenever I remember) and the results are usually the
same, but closer to 16 hops than 13. When I traceroute from our corporate
offices to our co-location facility the results are usually 6 to seven hops
using the same semi-scientific methodology as stated above.
My concerns are that end-user experience are being affected by apparent
sub-optimal routing.
The question I ask of the Grand-Master BGP geniuses is: do I have a valid
complaint regarding sub-optimal routing from our co-locator?
Thanks!
Matthew
Message Posted at:
http://www.groupstudy.com/form/read.php?f=7&i=495&t=495
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