Brad,

My 2 pennies...it doesn't matter what method of shipping is used, which
shipper ships, or for how much the item is insured.  The bottom line is that
if the shipment gets screwed somehow, the buyer will play hell for the
SEVERAL months trying to resolve the issue and making himself/herself whole
again.  It is a very long and painful process to get your money back from an
insured item in this scenario - I'd rather be spending time having fun with
Linux than wasting time fighting vendors, shippers, and insurance companies.
SOooooo, it is a crap shoot no matter how you do it.  Ok, I'm done now.

--perry

----- Original Message -----
From: "Brad Ellis" 
To: 
Sent: Thursday, July 19, 2001 7:33 AM
Subject: Re: Word of Caution - RE: Shipping Home Lab Equipment [7:12913]


> Leigh,
>
> How can you blame that on UPS?  That is DEFINITELY not UPS's fault!  The
> company that sold you the switch should know UPS's policy.  You need to
have
> a conversation with the company that SHIPPED you the Cat switch.  The
> company that sold you the switch should have shipped it fully insured with
> SIGNATURE required (that's how we ship our hardware that we sell).  Sure
it
> costs $2 more to ship, but it defnitely makes the transaction MUCH more
> secure.
>
> -Brad Ellis
> CCIE#5796
> [EMAIL PROTECTED]
> Cisco Gear: www.optsys.net
>
> ""Leigh Anne Chisholm""  wrote in message
> [EMAIL PROTECTED]">news:[EMAIL PROTECTED]...
> > Just a word of caution for everyone out there that's buying equipment
for
> > their home labs.
> >
> > Yesterday I had a Catalyst 5002 delivered to my home by UPS.  It was
> > packaged in a Dell computer box and left at my door.  The driver didn't
> wait
> > for a signture or even to see if anyone was home.  The box was left
plain
> > view from the street.
> >
> > Apparently, that's UPS's policy.  Unless the shipper indicates "adult
> > signature required", UPS can just drop your package at the front door
and
> > leave.  There's the fact that since it was in plain view of the street
and
> > since it was in a box that would be very enticing to anyone passing by,
> that
> > was my first concern... but the other fact is that it had just finished
> > raining - and it was very likely we could get another storm shortly
(since
> > it's supposed to rain all week).  Just what I need -- a soggy
investment!
> >
> > If you're going to be buying equipment, I really don't recommend
shipping
> > via UPS.  When I called UPS to complain, I was told that UPS gets more
> > complaints that packages aren't left because they require signature than
> > complaints over packages being left without getting a signature so
they're
> > not likely to change their policy any time soon (however why would they
> get
> > complaints about packages not being left if their policy is that they
can
> > leave packages without signature?)
> >
> > Guh.
> >
> >   -- Leigh Anne




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