Hi! I have a quick question for you Wireless gurus. I am working on a project to set up a MAC security filter on some Aironet Access Points. Here is the problem:
The Engineer who originally configured the access points is gone and did not leave the passwords. No problem. I downloaded the password recovery/reset procedures from Cisco's website and successfully reset 5 of the access points. However, on one of them, I noticed the AP Installation key was not there. I don't know if it got wiped out on a previous reset or what, but it is GONE. Therefore, it is not letting me reset the device. I have opened a case with the Cisco TAC and am awaiting a response. Does anyone know what my next step is going to have to be? I have a sinking feeling it is going to have to be sent back to Cisco to be reset. I just want to let my customer know and don't know how long it will be before Cisco will call me. Thanks! Heather Buri Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=24050&t=24050 -------------------------------------------------- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
