Could U Please reply to the following questions:

1) ___________________ signaling is the most common signaling scheme used in
the public switched network.


      a.  Loop start
      b.  Ground start
      c.  E & M
      d.  QSIG

  2)Which of the following is not a benefit of a digital Feature Telephone
used with a PBX?


        a.  Speakerphone support for hands-free operation
        b.  One button feature activation simplifies user training and
promotes feature usage
        c.  Support for Multiple PBX vendors
        d.  Multiple line appearances only require one line card circuit
termination
        e.  Display capability improves information to the set user


    3)To the PBX system, a Voice Mail system typically appears as:


          a.  A control link and a CTI link
          b.  A control link and multiple lines
          c.  A control link and an RS-232 link
          d.  A trunk

      4)What is the function of the transmission component of the PSTN?


            a.  Provide a path between end points within the network
            b.  Make decisions on where to route traffic between end points
within the network
            c.  Identify the destination and set up and tear down the path
between end points
            d.  A and B


        5)Q.Sig as opposed to DPNSS does not require a D-channel.

              a.  True
              b.  False

          6)Which of the following is not a key component of a PBX?


                a.  The control complex
                b.  The user interface
                c.  The terminal interface
                d.  The switching network

            7)_______________ is/are an example(s) of Call Center data that
can be collected from a PBX.


                  a.  Trunk a call entered on
                  b.  Length of time a call waited
                  c.  How long a caller talked to each agent
                  d.  All of the above




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