I don't think Cisco publishes what the hex codes mean after the "new serial
state = 0xnnnn" line.  Anyone know?  I did find reference to something
generic that read "hardware has interrupted the software."  You seem to have
a lot going on in that regard.  Every four or five seconds on both ends of
the link you are experiencing one or more hardware interrupts.  As a last
resort, I would look into control lead options (no pulse, ignore dcd, etc). 
Actually, the TAC would certainly have access to those code values so they
would be my true last resort.

It's difficult to say which is the horse and which is the cart.  Are your
routers not successfully exchanging keepalives because of the hardware
activity or is your hardware activity the result of not exchanging
keepalives?  If I recall, dtr is supposed to pulse once, then again in 5
seconds, and then every 30 seconds until the protocol comes back up.  I have
no idea what dcd and dsr are supposed to do when running as a dce.

Scott


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