A few quick comments:

1) I would like to see some scenarios that are short. Although it's 
important to give people a chance to simulate the real day-long lab, a lot 
of people would probably want to try some shorter labs first.

2) Hints should be hard to get at. It's human nature to cheat if it's easy.

3) I couldn't figure out how to download scenarios. I thought maybe it was 
because I logged on as an author. So I made myself a normal account. I 
found a few scenarios and did Add to My Scenarios, but I didn't know what 
to do next. In general, the Web site is hard to figure out.

Priscilla

At 11:21 AM 4/19/02, Howard C. Berkowitz wrote:
>I'd like to start a discussion on the design of two kinds of scenarios:
>       1. lab preparation.  (problem recognition, speed building,
>          interaction among many protocols, time pressure, etc.)
>       2. In-depth understanding of protocols (seeing the effects of
>          alternative configurations, learning how to solve specific
>          problems with specific technologies).  Pure tutorials on
>          technologies complement these hands-on experiences.
>
>The two requirements, of course, are not mutually exclusive. #3 are
>scenarios that either statically or dynamically switch between the
>modes.
>
>It is my hope that this will stimulate community discussion involving
>both people who use scenarios and people who write them.
>
>Now, a disclaimer:  I work for Gettlabs and Gett Communications, the
>former of which runs a virtual rack service.  Gettlabs itself uses an
>open-source model for its own scenarios, as does Fatkid and some
>others. Gettlabs has partnerships with IPexpert and
>CertificationZone, which sell scenarios and supplemental materials.
>My comments here are intended to be neutral, and I will listen, learn
>and share with competitors.  I have discussed my intentions with Paul
>Borghese, and one of our agreements is that this is eligible to stay
>off the commercial list as long as I make free scenarios available.
>
>1.  Lab Preparation
>-------------------
>
>Above all, these have to prepare you for pressure and ambiguity.
>
>A fairly basic question:  should all lab preparation scenarios be of
>8-plus hour length, or two four-hour segments (forcing the disruption
>of a lunch break)?  Alternatively, is it acceptable to have sets of
>sub-scenarios that build on one another, so you can practice for an
>amount of time you have available, then pick up later on?
>
>I think it's a given that all you should be given is the addressing,
>etc., in the one day lab, plus instructions on what you should do,
>restrictions (e.g., no statics), and some criteria for judging
>success.  Estimated completion times/points also are important.
>
>An interesting question, however, is whether the scenario should
>include some of the sorts of things where it is fair (based on
>non-NDA statements of Cisco policy and the variations in proctors) to
>ask a proctor a question.  Should such points include things where
>variously the proctor will and will not answer, or even, in marginal
>cases, flip a software coin to see if the proctor will answer)?
>
>I believe it's realistic to be able to see a solved configuration,
>but, when you see it, you either should have demonstrated successful
>operation or accepted that you will accept losing points to be able
>to go on.
>
>I do not think that hints are appropriate in a lab preparation
>scenario, with the caveat that this sort of thing is quite
>appropriate to technology learning, and, as I suggested in #3 above,
>scenarios could be developed (possibly with a specific execution
>engine) that let you switch between preparation and learning modes,
>and even back.
>
>2.  Technology Learning
>-----------------------
>
>My general approach to designing such things is again to start with
>instructions, initialization, etc., but to break the exercise into
>relatively small steps.  Each step will have hints available, and
>will be fairly small so you can look at the successive changes to the
>configuration that move you closer to your goal.
>
>One difference comes with the physical presentation of the scenario.
>If it is a printed document, should the hints be in-line with the
>text, or in a separate section so you will use them only if needed?
>If the latter, should they be on separate pages or at least have
>significant "spoiler space" between them so you don't inadvertently
>get an unfair clue to what is coming next?
>
>If the scenario is running interactively, should hints and hint
>answers only be available with a specific user action (clicking a
>link, opening a file, etc.)?
>
>What backup materials should be available for technology learning
>scenarios?  Is a bibliography necessary, and is it adequate?  Should
>there be actual tutorials available?
>
>Should learning scenarios routinely contain show command outputs as
>well as solved configurations, or should they simply suggest which
>show commands to use and what to look for in their output?  There
>will always be, of course, specific cases where the full display is
>appropriate.
>
>--------- semi-commercial but free content follows ----
>First examples:
>     There are several beta-version downloadable scenarios, which
>contain some interactive links, at the www.gettlabs.com site. I am
>not completely happy with the display formats, and these will change.
>The only conditions for their use are:
>      1. They are copyrighted, but carry an automatic license for personal
>         use by the person downloading.
>      2. They may not be used commercially without Gettlabs written
>permission.
>         This includes both classroom and distance learning/virtual rack.
>      3. We ask that you do not send copies to others, but that each person
>         download their own copy. The simple reason for this is that the
>         scenarios are in frequent update and we want to be sure people get
>         the most recent version.
>
>     You are not required to run these on our racks, but, of course,
>we'd like you to. Some scenarios may depend on traffic generators and
>such which are not part of the scenario, but of the overall execution
>environment.
>
>Second examples:
>     I am actively putting together an FTP server that will have more
>scenarios, but initially will not be in pretty format but in lots of
>separate files.  While we experiment with display formats, this
>allows me to keep hints, solved configurations, etc., separate.  This
>server should start being available early next week.
>     This server will also have downloadable copies of lots of
>presentations of mine from NANOG, the IETF and IRTF, ARIN, etc., as
>well as other recommended reading.  There will be some subdirectories
>labeled "working" that contain documents actively being worked on by
>teams/committees, and these may not make sense to anyone other than
>the coauthors.
>     Some of these presentations may be a little old, and I'll be updating
>them.
>     Warning, with half a smiley:  my ISIS tutorial may carry a curse.
>I tried to present it at NANOG twice. The first time, I came down
>with a flu bug that had me down for a good six weeks.  The second
>time, I had to have a cardiac pacemaker installed the day it was to
>have been presented. You Have Been Warned. There May Be Things That
>Man Is Not Meant To Read. (or, as a bumper sticker some will
>recognize says, "Vote for Cthulhu. Why settle for the lesser of two
>evils?")
>
>
>
>--
>"What Problem are you trying to solve?"
>***send Cisco questions to the list, so all can benefit -- not
>directly to me***
>********************************************************************************
>Howard C. Berkowitz      [EMAIL PROTECTED]
>Chief Technology Officer, GettLab/Gett Communications
http://www.gettlabs.com
>Technical Director, CertificationZone.com http://www.certificationzone.com
>"retired" Certified Cisco Systems Instructor (CID) #93005
________________________

Priscilla Oppenheimer
http://www.priscilla.com




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